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Do you have glass damage? For windshield repair and replacement in the Crystal area, turn to Safelite AutoGlass . Those in central Crystal or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 5530 Lakeland Avenue North, Safelite AutoGlass Crystal repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
My technician was Issac, Safelite was easy to make the appointment and work with my insurance, I would recommend them.
BR
Bob Rolston
Oct 5, 2026
5.0
On schedule. Excellent communication. No issues w work completed.
JT
Jonathan Tracey
Sep 22, 2026
1.0
The windshield replacement was fine. The windshield wipers they provided immediately scratched my new windshield that day. I had to replace the new wipers they supplied with even new wipers and am extremely upset those are now permanent scratches on a brand new windshield. Plus I lost the extra money I paid for all the wipers
JM
Jim Martin
Sep 21, 2026
5.0
Safelite to be very easy to work with. After I submitted my request, I was contacted to schedule an appointment for the repair and there was clear communication of the progress along the way. The technician, Evan, let me know when he was on the way and reviewed the process with me when he arrived. The work was done quickly and he cleaned up any mess that was made in the process. Great people to work with!
MM
Marcus
Sep 11, 2026
1.0
My experience with Safelite has been extremely frustrating from start to waiting due to inventory issues and broken communication.
No inventory & zero proactive updates: Scheduled two separate appointments for replacement auto glass, but the glass was out of stock both times with zero outreach from their team.
Last-minute text confirmation: After waiting on follow-ups, I had to initiate a text chat myself less than 12 hours before the scheduled time to learn the glass still wasn't available.
No cancellation notice: I never received official notice whether my appointment was officially cancelled, postponed, or marked as a no-show. They text me for other reasons. Am I lost in the system because my glass is not common?
Impossible to reach a human: There is no way to contact the local shop directly. When calling their main customer service line (877-664-8932), the system promised a live representative and looped an automated message that at the end told me to go back online.
For a company that heavily markets automated tech, the actual customer journey is completely disconnected. My guess is they don't like to deal with 2011 cars so I might take my business elsewhere.
What services does Safelite AutoGlass in Crystal offer?
Safelite AutoGlass in Crystal offers auto glass installation and repair, including windshield chip and crack repair, windshield replacement, windshield wiper replacement, and insurance paperwork processing.
Where is Safelite AutoGlass located?
Safelite AutoGlass is located at 5530 Lakeland Avenue North, Crystal, MN 55429, USA.
What are the business hours for Safelite AutoGlass in Crystal?
Safelite AutoGlass is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
Does Safelite AutoGlass provide mobile service?
Yes, mobile service options may be available. You can book an appointment online to arrange this service.
What payment options does Safelite AutoGlass accept?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Is there a warranty for windshield repairs at Safelite AutoGlass?
Yes, windshield repairs come with a national lifetime warranty, ensuring your repairs are covered.
What languages are supported at Safelite AutoGlass in Crystal?
Services are offered in both English and Spanish.
How can I schedule an appointment with Safelite AutoGlass?
You can schedule an appointment online at https://fixmyglass.safelite.com or call their main phone number at +1 612-260-6615.
What nearby service can assist with moving or storage needs before your visit?
USA Family Moving, a storage facility and moving service, is located near Safelite AutoGlass. You might coordinate your moving schedule with your vehicle's glass repair appointment.
Are there any nearby automotive parts stores for additional vehicle maintenance?
Yes, NAPA Auto Parts - Genuine Parts Company is nearby, which can be convenient for customers needing auto parts while visiting Safelite AutoGlass.
What nearby recreational option is available if I want to try something fun near Safelite AutoGlass?
Everlast Climbing is a nearby rock climbing spot and educational service, perfect for some physical activity before or after your visit to Safelite AutoGlass.
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