Goodyear Auto Service - CLOSED

Reviews

• RR

  Renee Rosenberg

  Aug 30, 2023
  5.0
  I had an excellent experience at this shop. I had all 4 tires and had an alignment done. The tires I ordered from them arrived the next day. The shop guys were very pleasant and service done in just over an hour. Well done.
• VL

  Vong Lor

  Aug 28, 2023
  1.0
  They will kidnap your car until you are willing to repair what they tell you. The service tech Matt also don’t care about you or your car.
• YM

  Yesenia Mitzner

  Jun 22, 2023
  1.0
  If I could give negative stars I would. Where do I even start? I had bought full set of tires for a eco van and a Lexus suv last year, they told me I would get a $200 refund on the mail some sort of Visa card- I never did! When I called them to ask what happened they said “to wait longer” to this day I have yet to receive the “Visa card” Fast forward to yesterday, I called them because when I purchased my tires I purchased a “warranty” for the tires which the guy that sold it to me said they would replace the tire if I ever got a nail or a damaged tire. I got a big screw on my tire yesterday asked them if they could replace it they said “yes” the guy didn’t even check to see if they had my tire in stock until I asked him to check. Unfortunately, they did not so he said he would order it and have it in by today 6/21/2023 at 9 am. So, at 8:30 am I called the office to confirm the tire was in and was told they didn’t have me on the schedule for today and there were no tires ordered. But he said he had one in stock and could replace it, when I arrived we found out they had lost my nut lock key the last time I had it in for service. He tried charging me $65 dlls to force the anti theft screw out - so he wanted me to pay for something they lost plus he wanted to mess up my vehicle… yeah I don’t think so! I had to drive to the Lexus dealership to purchase a new one. They told me they were not replacing the tire only “patching” it, I would not have been so mad if they had told me that yesterday when I called to ask about the replacement, or this morning when I called to ask if the tire was in stock… but him just being rude and condescending was very upsetting to me. I would not recommend this store, since it lacks responsibility for their promises and actions. I paid for a 3 year alignment service and they also refused to perform an alignment when I requested one. I am very disappointed with the treatment I received at this location.
• S8

  sparky 880

  Feb 8, 2023
  5.0
  New faces with a great work ethic and considerate advice.

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