BH
Brandon Holter
Oct 29, 2025
During a recent time of great turmoil and struggle in life I experienced a breakdown, the kind of soul crushing car issue that leads to an immediate involuntary head flop against the steering wheel and an intensely agonizing gasp of; “oh please; not now.”
A buddy suggested HP Auto Repair. “I keep hearing people talk about this place,” he said, “you should go there!" I did, and my time at HP was an elite, top notch, first class experience! I cannot recommend them highly enough!
Here are 5 reasons I will keep bringing my vehicle here;
#1 – The very first thing is how clean, organized, and professional looking things are. I've been to so many filthy shops and so I was immediately struck by the appearance and pride in ownership. It is very evident they care about their customer experience.
#2 – I met the owner Hunter in the office and explained my issue. He was extremely courteous, friendly, and professional, and it was evident right away that he appreciated my business. Being able to patronize a small business and speak directly with the owner is awesome!
#3 – In addition to Hunter, his staff was just as kind, courteous, and respectful as he. It is abundantly clear that customer service is paramount here! I love that!
#4 – I dropped my truck off right before close on Monday and was back on the road Tuesday afternoon! I did NOT expect that fast of a turnaround, especially since they were busy. That was HUGE for me, as I depend on my vehicle more than most, and the quick turnaround alleviated a tremendous amount of worry from my shoulders. The repair was done promptly and well, and they even went out of their way to inspect other important things which demonstrated to me a genuine concern for my vehicle to run well. It was very evident that the relationship they have with their customers matters.
#5 – Lastly, I'm really, really, broke right now. Per that, my most immediate concern when my truck didn't start was; “how on Earth am I going to afford this?” I was very nervous because let's be honest, repair shops are sadly notorious for fleecing people, and you rarely enter expecting to leave with all your arms and legs intact. This was NOT the case here.
The shop rates are surprisingly low, much lower than I expected, even lower than rates from a few years ago, and the parts prices are exceedingly reasonable, which is also rare. I expected it to cost a LOT more than it did, and was thrilled at how fair their prices are. How often do you leave a shop thinking, “hey, that wasn't bad!” In my experience, never, LOL. Im confident that these are the best prices around!
Overall, Hunter and his staff were cognizant of my struggles, treated me fairly, kindly, and respectfully, and went out of their way to make sure that when I left I would do so minus all the worries I had when I entered. I will be forever grateful for the kindness and care they showed.
I can say with full confidence that this was hands down the best repair shop with whom I've ever worked. I'm ecstatic to have found them, and am thrilled know I now have "my shop" where I will always go for repairs! Hunter and his crew are a great people. I want to say a big THANK YOU to them. I encourage anyone out there looking for a shop to make them your choice! I'm a new lifelong customer and fan, and I know that anyone else who goes there will be too. Thanks HP Auto Repair!
TL;DR - GREAT small business! Clean location. Elite customer service. Fast turnaround. Best prices in town. Will be a lifelong customer!