Performance Plus Quick Oil Change

Reviews

• PB

  Payton Brock

  Jun 21, 2026
  1.0
  I truly hate to write a negative review, but I only am in hopes to prevent others from having a similar experience. Unfortunately, during a service, we believe a service provider at this location caused a crack in our oil pan that resulted in an oil leak. What raised concerns for us was that we were not informed about any crack until the end of the attempted service. The explanation they provided was that whoever serviced it previously had supposedly caused the damage over a year ago. However, our truck had only ever been serviced by the head of service at a Ford dealership, and there had never been any signs of leaking oil or any indication of a crack prior to this visit. After speaking with several mechanics afterward, multiple professionals agreed that the explanation we were given did not make much sense. If the crack had truly existed beforehand—which is already unlikely—it seems it would have been noticed immediately before attempting to refill the oil. Instead, we only learned about it after the service was attempted. We ultimately had to spend approximately $1,400 to repair the issue. What was even more concerning was that another customer had the SAME issue after receiving an oil change at this location just about a week before. I always try to give businesses the benefit of the doubt, and I understand mistakes can happen. What matters most is honesty, transparency, and integrity when addressing those mistakes. Unfortunately, we did not feel that happened here, and we felt the situation was handled dishonestly. I sincerely hope no one else has to go through a similar experience.
• CW

  Chris Watkins

  Jun 12, 2026
  5.0
  Mr. Watkins answered my questions and made process smooth, the team was fast and communicated nicely. It’s nice having a good/fun experience, when getting a service done that I don’t look forward to. Thanks for being kind!
• HP

  Holly Postlewaite

  Jun 11, 2026
  5.0
  I went in for a first come first serve oil change on the 9th of June. I had the fastest oil change ever without leaving my car! I even paid while sitting in my car listening to my book! I will definitely be going back, thank you guys! Holly
• MJ

  Makhi Jackson

  Jun 2, 2026
  5.0
  Excellent performance very professional each time I go I’ll be pleased with the servants
• PC

  Peter Camilli

  May 30, 2026
  5.0
  Technician needed to remove skid plates to do oil change and did so with no complaint! Ty!!

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