Enterprise Rent-A-Car

Reviews

• OB

  Oscar Brown

  May 13, 2026
  5.0
  Had a great experience with this location. Aerial gave great customer service and even finished with giving me a ride home after dropping off the car.
• SC

  Starria Coppins

  May 13, 2026
  5.0
  I had an amazing experience at this Enterprise location! Aaron was extremely helpful, honest, and detailed when explaining the rental and payment process upfront, which I really appreciated. He was patient, kind, and respectful of my time, making the whole experience smooth and enjoyable. Ariel was also fantastic both on the phone and in person, providing outstanding customer service and ensuring everything went seamlessly. This location has an incredible team that genuinely cares about their customers. Highly recommend!
• TS

  Terrence Sims

  May 1, 2026
  5.0
  Aaron made sure everything was great and he was also available for any questions I may have had. Jason also followed up making sure everything was great for me. Good customer service over there go see them when you need a rental.
• AG

  Antoinette Grant

  Apr 21, 2026
  1.0
  The Assistant manager Ariel is extremely rude, gets off on refusing service, and will call over to other Enterprises in the area to prevent them from renting to you. Please dont ask general questions she'll get agitated and refuse service. Ariel said "since you have questions im sure you aren’t going to be satisfied so I don’t want to do business with you”. I responded,"I cant ask questions? I didnt yell, cuss, or even disrespect you." She says “well if that’s how you feel I’m not renting you a car” and proceeds to ask the next customer how she can help them… I asked for the manager. James said he is the manager. Standing there the whole time and rude as well. Purposely trying not to help me. All because I was is asked questions??? I’ve rented cars with this company over 20 years from this location as well, I will NEVER use them again. Unbelievable! This is worst experience Ive ever had! Enterprise you are losing customers at this location because these two managers lack customer service skills, professionalism and enjoys messing over customers.
• DC

  Dylan Couto

  Apr 16, 2026
  2.0
  Do not waste your time. I’ve booked at least five cars through this location. More often than not, they never have the car you originally booked and you almost always get downgraded. Not only that, but this time I booked a pick up for 5 PM and they call me at 4:30 to let me know they have no vehicles for me and I have to find another place and the girl sounded like she could care less

Frequently Asked Questions About Enterprise Rent-A-Car