This profile is uncertified and using publicly sourced data
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Business Details
About
Auto Repair Shop
Our Graff Rockford Service Department is where you'll get dependable service maintenance and repair on your vehicle by our certified technicians! We are the ONLY CDJR Service Department to continue to hold a 100% Fixed-First Rating as of May 2023. And we are highly rated by our customers--just check out our reviews. Visit Graff Rockford--where we treat you like our friend and neighbor because, well, you are!
Location
Graff Chrysler Dodge Jeep Ram - Service Department
4395 14 Mile Rd NE, Rockford, MI
49341, United States
Hours
MondayClosed
Tuesday7:30 AM - 6:00 PM
Wednesday7:30 AM - 6:00 PM
Thursday7:30 AM - 6:00 PM
Friday7:30 AM - 6:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.