Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Walton Blvd in Pontiac, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pontiac, MI or call us at (248) 456-2250.
El lugar es genial, personal es muy colaborador en lo que necesites, hablan español
YY
Yeah Yeah
Apr 21, 2026
1.0
I’ve had multiple experiences at this location, and unfortunately, the level of service continues to fall short especially when it comes to knowledgeable assistance and follow-through.
I came in to have a battery tested and was told it didn’t have enough charge, so I agreed to have it charged. After waiting two hours, I was told it was only at 18% and that it may have been hooked up incorrectly. I gave the benefit of the doubt and left it again to be properly charged.
When I returned another two hours later, the store was extremely busy with only two employees working and a line to the door. I understand staffing challenges, so that wasn’t my main concern. However, when I finally got to the counter, I was handed my battery and simply told “it’s good to go.” When I asked for a proper test to confirm the charge and battery health, I was dismissed and told I had nothing to worry about.
Once I got home and installed the battery, it had no power at all—it wouldn’t even start my mower.
This isn’t just an inconvenience it’s a clear lack of attention to detail, accountability, and basic customer service. I gave multiple opportunities for this to be handled correctly, and instead, I left with a product that was not properly tested or verified.
At this point, it’s not about one bad visit it’s a pattern. There needs to be better training, better communication, and more care taken when helping customers. Simply telling someone “it’s good” without verifying it is not acceptable.
Because of this experience, I will be taking my business elsewhere moving forward.
DD
Dwayne
Apr 16, 2026
5.0
Maria was quick witty and awesome thank you so much auto zone
AA
apotebill
Apr 11, 2026
5.0
Maria, the store manager , is always willing to assist. She would go out of her way to make sure you have a great experience in the store. Alex , store clerk, goes above and beyond everytime I come there. Great team work guys!
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts in Pontiac, MI?
AutoZone Auto Parts in Pontiac, MI is open from 8:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sundays.
Where is AutoZone Auto Parts located in Pontiac?
The store is located at 69 E Walton Blvd, Pontiac, MI 48340, USA.
What types of products can I find at AutoZone Auto Parts in Pontiac?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts offer in-store pickup or delivery services?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.
How can I contact AutoZone Auto Parts in Pontiac for customer service?
You can call them at (248) 456-2250 or email customer.service@autozone.com.
What brands of auto parts are available at this AutoZone location?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there any nearby automotive-related stores to AutoZone Auto Parts in Pontiac?
Yes, Auto Value Pontiac and The Detail Pro LLC are nearby automotive parts and service stores you might visit for additional needs.
Is there a UPS Access Point close to AutoZone Auto Parts in Pontiac for convenient shipping or receiving?
Yes, there are UPS Access Point locations nearby where customers can handle courier and delivery services easily before or after visiting AutoZone.
What dining options are nearby if I want to grab a meal near AutoZone Auto Parts?
Nearby restaurants include Blue Star Family Coney Island, Boujie BBQ, Sabor Boricua, Burger King, Savvy Sliders, and Dairy Queen.
Can I find pharmacies or other useful services near AutoZone Auto Parts in Pontiac?
Yes, CVS pharmacy and Western Union money transfer services are located nearby for your convenience.
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