Enterprise Rent-A-Car

Reviews

• YR

  Yasuyuki Ueno (ROOM335)

  May 3, 2026
  5.0
  The staff at this location were professional, courteous, and made the experience very pleasant.
• LF

  Lance Florence

  Apr 27, 2026
  5.0
  Top notch team at this establishment. Quality vehicles, down to earth people. Need a solid car? Look no further than Plymouth Enterprise. Enterprise itself has a lot of rules, but this is out of the branch’s control! Nothing but respect for this spot and the integrity of every employee you meet. They make you feel like you’re at home even if you’re from 1000’s of miles away.
• JM

  Joseph Mills

  Apr 21, 2026
  5.0
  Had a wonderful experience, employees were very professional and kind I think you guys very much
• EQ

  Elizabeth Quan

  Apr 20, 2026
  5.0
  After an accident we needed a rental car. Thank goodness for good service and decent prices.
• MH

  M H

  Mar 30, 2026
  1.0
  I walked into the building and two women came in six feet or so behind me. The clerk walked right up to the people who came in behind me to start helping them, completely ignoring me. He finished with them 8 or so minutes later and they left; I then asked the clerk if there was a reason why he had skipped me entirely. It turns out that he needed to help the people behind me because those people were returning a car and Enterprise had a shortage of cars at the moment. That is fine and well, but the clerk should have politely let me know that rather than just ignore me and the fact that I walked in first. I also work in a field requiring customer service, and you need to politely communicate - you don’t just skip and ignore someone. I got up to the counter eventually, and then when I went to leave, the first man had my personal vehicle blocked in with a rental car even though there were open spaces on either side of me. The rep was standing there going over something on a tablet with a client. As I walked up, I said, “Sorry, I need to back out.” He said, “He is leaving right now.” Okay, cool, so I get into my car, start it up and wait 30+ seconds and he is still standing there talking with the guy, going over things on the tablet. So I hopped out and stated matter of factly, “I’m going to need you to move the car so I can get out.” So the rep moved the car, no apology, which took him all of 15 seconds. This rep needs some basic lessons in common courtesy and communication [customer service skills], and I hope the manager I called and spoke to does indeed address it with him [doubtful, but one can hope]. I hate complaining like this, but hate being ignored and dismissed even more. So rude.

Frequently Asked Questions About Enterprise Rent-A-Car