Safelite AutoGlass

Reviews

• SR

  Scott Ratterree

  May 13, 2026
  5.0
  Great job in a short period of time. Traveling to Okemos Michigan late on Thursday afternoon local Safelite deemed the rock that cracked my windshield required replacement. They ordered new windshield, squeezed me in to an already very busy schedule on Saturday and replaced/recalibrated the vehicle and I was on the road back home to Chicago in just ours. Well done and thank you!
• JS

  James Simmons

  May 13, 2026
  5.0
  This is the third windshield I've had to have replaced by Safelite in the last 5 years, each time my claim was handled quickly and efficiently. My Allstate insurance covered my claim each time so that was a plus.
• GG

  Grant Gliniecki

  May 8, 2026
  1.0
  Seemingly great service, but they refuse to fix it if they mess things up. My EyeSight safety system went out immediately after windshield replacement and I’ve gone back and forth with them for 2 months, including the manager failing to call me back after promising to do so. The manager refused to believe the Subaru dealership explaining that Safelite caused the issue. The error codes (which the manager showed me using an AI overview from google) are both centered on the Eyesight system and my dealership cleared all other possible issues, but the manager insists they aren’t related to the eyesight system. The manager was consistently dismissive and seems to believe this situation is acceptable and that the Subaru dealership is wrong. The manager also almost certainly lied by saying the EyeSight system worked for them when they drove it. It has not worked since the first time I turned my car on after replacement. I rarely leave negative reviews and the experience seemed good, but fair warning that they will not help if they make a mistake.
• SB

  scott besemer

  Apr 27, 2026
  5.0
  Installer was courteous called ahead to let me know when he'd be here was on time did a flawless job on my wife's windshield replacement. The new windshield looks wonderful I highly recommend these folks. I wish I could remember the installer's name he was great.
• JW

  jim woodworth

  Apr 25, 2026
  5.0
  Had a great experience with safelite, very knowledgeable technician , scheduling was amazing…… from the time the rock hit the windshield until the replacement was finished was about 25 hours. I don’t know the cost as my insurance covered 100% Honestly couldn’t have asked for a better result from everyone involved 👍👍

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