This profile is uncertified and using publicly sourced data
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Business Details
About
Mercedes Benz Dealer
We are Michigan's largest Mercedes-Benz Dealer by volume. Serving the Detroit metro area since 1997, Mercedes-Benz of Novi in Michigan is defined by a first-class car buying experience. We make a personal commitment to all our customers throughout every aspect of the purchasing and Mercedes ownership experience. In our newly renovated, 50,000 square foot facility, we sell new and certified pre-owned Mercedes vehicles, as well as provide expert maintenance and parts service from our factory-trained technicians. Our friendly finance department can help you find the right comprehensive and flexible plan to put you in a new Mercedes today.
Location
Hours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 6:00 PM
Saturday10:00 AM - 3:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.