Ever since they replaced my cracked windshield on my 2016 ford fusion a couple months ago. it now constantly has tapping noise( like someone with long nails tapping on the glass)when driving that was never a thing before, when I hit a bump it sounds like it moves and is going to break at every big bump, i also notice an air draft sound that i can't pinpoint which also was not a problem prior to their service. Ive tried to reach out to them and i still have no response or solution. They are quick to take your money and do quick but a poor job, then ignore you after you have an issue. From my experience I wouldn't recommend using safelite for any of their services, find a local shop they will be cheaper and easier to communicate with.
JW
Jordyn Wheeler
Jul 1, 2026
5.0
Super satisfied with my windshield! Damien was super sweet and quick with the service! He was helpful and answered the questions I had in detail! I also loved he gave a call saying he was on his way with an estimate arrival.
AD
Anne Marie DeRosier
Jul 1, 2026
5.0
It doesn't get any easier than making one phone call and having them come to your house to perform the service. Very friendly, very professional, very informative.
GB
Geri Blish
Jun 28, 2026
5.0
Damian was quick and efficient!! Kept me well informed on the process and answered all my questions!! Highly recommend utilizing Safelite!!
SB
Sheri Beres
Jun 15, 2026
5.0
I have been to the Safelite on 23 Mile in Chesterfield a few times. They are always quick and reliable. I’ve had 2 windshields, a couple repairs and a back window replaced. Each and every experience was great. They are friendly and keep you informed every step of their process.
Frequently Asked Questions About Safelite AutoGlass
What are the operating hours of Safelite AutoGlass in New Baltimore?
Safelite AutoGlass is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
Where is Safelite AutoGlass located in New Baltimore?
Safelite AutoGlass is located at 31285 23 Mile Road, New Baltimore, MI 48047, US.
What payment methods does Safelite AutoGlass accept?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Safelite AutoGlass offer services in languages other than English?
Yes, Safelite AutoGlass offers services in both English and Spanish.
Does Safelite AutoGlass require appointments for service?
Yes, appointments are required at Safelite AutoGlass to ensure timely service.
Is there wheelchair access available at Safelite AutoGlass?
Yes, Safelite AutoGlass has a wheelchair-accessible entrance for convenience.
Can I request online estimates for services at Safelite AutoGlass?
Yes, Safelite AutoGlass offers online estimates for your convenience.
Which nearby auto glass service providers are close to Safelite AutoGlass in New Baltimore?
Nearby auto glass services include multiple Safelite AutoGlass locations and Henderson Glass, offering windshield repair and installation.
Where can I get automotive maintenance near Safelite AutoGlass?
You can visit Uncle Ed's Oil Shoppe nearby for oil changes and automotive repairs.
What nearby health services are available close to Safelite AutoGlass?
Nearby health services include Silver Pine Medical Group for general medical care and several dental offices such as Chesterfield Oaks Laser Dentistry and Chesterfield Family Dental.
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