General RV Center

Reviews

• BW

  Brianna Wert

  5 days ago
  5.0
  Amazing! This visit changed my prospective on this location 100%. A couple years ago I would have rated this mt. Clemens location as low as I possibly could. They had a horrible reputation. Id hear and experience nothing but negative things. I even walked out on them when trying to buy. But, I decided to give them another shot because they had what I wanted and im glad I did! Tony walked me through the 5th wheel I was interested in. Answered all of my questions and if he was unsure, he found out an answer with a sense of urgency. Solomon took over to do the trade in/sale and he was so understanding and patient with me. Im a single mom with 2 kids and he made the process so easy and comfortable! Then when it was time for pick up, Dale helped hook up the truck. Our hitch was tight and sticking and they managed to get it all hooked up. There was also some other people there that were amazing to work with. The front desk guys always had great attitudes. The demo women was awesome and knowledgeable. Even the parts departments helped us find a couple of add ons. Then after ive made my purchases and made it home, multiple people have reached out to ensure everything went smooth. Its been a great experience and I can honestly say I could start to recommend this location again! Good job! 🙌
• KF

  Kurt Fedewa

  Apr 27, 2026
  1.0
  We purchased a second camper from them in the beginning of August 2025 and I sure wish we didn't. We had issues from the walk through with a ceiling fan not working. They were supposed to deliver it but wanted to keep it to fix the problem. I told them no, because we don't have another place to stay. A few weeks later the toilet in the master bathroom wouldn't work so we let it go. They did come and pick it up at the end of the season and said they fixed the things we asked. They said that they ran a large amount of water down the toilet and didn't have an issue. They delivered it back and we just set it on our seasonal lot and said we'd check things out in the spring. We opened it up a few weeks ago and the ship lap on the wall with the TV on it in the family room was coming off. I called the dealership and got the run around from Christina and the General Manager who said they need to have it there. I said I'm not going to as they should come out and fix it and not inconvenience me. Today we tried to use the toilet that they supposedly fixed and it isn't. Again, a fight with the dealership. I was supposed to get a call from Christina by the end of the day and I still haven't heard anything. My wife and I have been camping for 20+ years and this is the worst customer experience I've ever had. Don't buy from this dealership. They will treat you well during the sale, but after that, they don't care. I have two friends that have purchased from General and the same problem, great at the sale, but horrible after the sale and during service.
• KN

  KEITH NEWBERRY

  Apr 27, 2026
  5.0
  Very helpful
• RH

  robin Hill

  Mar 31, 2026
  5.0
  Helpful,kind,real friendly
• CS

  Chuck Scheuer

  Mar 24, 2026
  5.0
  We had a great experience from our trade in to the purchase of our new trailer

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