Tommy's Express® Car Wash

Reviews

• DW

  Dylan Wilson

  May 5, 2026
  1.0
  This carwash is way too rough, noticing paint chips, not getting clean around door handles, not getting drying very well. My fuel door popped open in the middle of the wash, no one lined me up so the blower tubes hit my side mirror. Windshield even still had bugs on it.
• EW

  Eddie Walker

  Apr 22, 2026
  5.0
  Super easy and convenient.
• CM

  Cindy Mcallister

  Apr 3, 2026
  1.0
  I stopped at Tommy's Car Wash in Holland last Sunday because they advertised all over Facebook that they were giving a free car wash on that day. As it turned out, that was only available at the Grand Rapids locations. Hmmm, who knew. However, they had a sign that said first wash was free so, I thought I'd try that way. When they said, "Are you Cynthia?" I said, "How do you know my name? I've never been here before." They said they are a sister company of Quality Car Wash so, if you have an account with Quality, you have an account with Tommy's. While this may not have a been false advertisement exactly, it certainly was a deceptive advertisement. I wouldn't have gone completely out of my way had I known this. Won't go back here regardless.
• AR

  Allie Rubelukan-Church

  Mar 28, 2026
  5.0
  Awesome! Logan Rocks!!
• CH

  Chris Howell

  Mar 11, 2026
  1.0
  Avoid, use at your own risk!! I took my new car through on Feb 14th. The finish was scratch free entering the wash. I immediately noted multiple deep gouges in the paint after returning home (numerous on the roof of the car ensuring this was from the wash). I immediately returned to the car wash where the staff apologized and filed a claim for me. I was promised a prompt reply. Nothing in response after 2 weeks. I returned to the wash 3 weeks later, and staff reported a “delay due to computer system”. I requested managers name/telephone number which staff refused to give to me. After almost 4 weeks, I called and was informed my claim was denied without ever communicating with me. I recognize these auto washes are a risk to your paint job, but this was deep scratching of the entire car including roof. This will be over $1000 to repair. The customer service after this incident reflects extremely poorly on this business, and I recommend avoiding this location at all costs. It is a shame as others have mentioned other local car washes take responsibility when damage occurs. As this wash is on site of corporate headquarters, I would have expected better.

Frequently Asked Questions About Tommy's Express® Car Wash