Tuffy Tire & Auto Service Center

Reviews

• JH

  josh hartnett

  2 days ago
  5.0
  Very helpful and the service is great. Will absolutely be returning in the future.
• MW

  Mildred Willis

  Oct 1, 2026
  5.0
  The experience was great. The manager was professional and cordial. His explanation was clear and precise. The problem I was concerned about - air pressure leaks in three of my tires seems to be corrected and the switching out of one wheel was completed. I really appreciate how well things turned out. Great job!
• SS

  Savannah

  Sep 29, 2026
  5.0
  Great service, had my tire delivered over night and they were able to change it in about 20 minutes the following day. Everyone I talked to was very helpful and friendly.
• JS

  Jeff Sanders

  Sep 11, 2026
  5.0
  Great work by the shop. They had to cut off bolts to do my repair. Would recommend their service for sure.
• KB

  kievaughn brandon

  Aug 13, 2026
  1.0
  am writing this formal complaint with deep distress, anger, and utter disbelief regarding the treatment I received at your facility. What should have been a standard automotive repair turned into an unacceptable safety hazard, financial exploitation, and ultimately a dangerous physical altercation initiated by your staff. ​1. Unsafe Repairs & Failure of Service ​After performing a drum-to-disc brake conversion on my vehicle, I brought it to your shop to have the brakes professionally bled to ensure the system was safe and functional. I paid for this service, along with paying out-of-pocket to tow my vehicle to your location. ​Upon receiving the vehicle back, the brake pedal went completely to the floor. The brakes are entirely soft and non-responsive, leaving the vehicle completely unsafe to drive. You returned a car to me in a state that poses a direct threat to my life and the lives of others on the road. ​2. Refusal of Accountability & Retaliation ​When I realized the job was not done correctly and the vehicle remained un-drivable, I respectfully requested a full refund for the incomplete service and reimbursement for the tow expense I incurred. Your team flatly refused to take responsibility or make things right. ​Left with no other option for consumer protection, I informed your staff that I would be filing an official complaint with the Secretary of State (Bureau of Automotive Regulation). Instead of handling this professionally, your staff retaliated immediately by completely revoking any attempt to resolve the issue or offer a refund. ​3. Physical Assault & Law Enforcement Response ​When I confronted management regarding this childish and retaliatory behavior, the situation escalated rapidly. Rather than de-escalating or maintaining professional boundaries, one of your staff members physically assaulted me on your premises. ​I was in absolute shock that a customer seeking basic accountability for failed work could be met with physical violence by automotive professionals. The police were called to the scene to intervene. While I declined to press criminal charges at that exact moment—due to the sheer shock, distress, and overwhelm of the situation—the incident remains documented by law enforcement.