Tommy's Express® Car Wash

Reviews

• RC

  Robert Crump

  May 6, 2026
  2.0
  If you want your car to come out soaking wet, Tommy’s is the place for you.
• SJ

  Sarah J.

  May 2, 2026
  1.0
  This location has gone downhill lately. I haven’t felt my car comes out as clean as it used to (despite being Works). And is likely the cause of the scratches on my vehicle. I was informed by another that allegedly the attendants and manager are aware of broken parts that are causing issues with cleaning and scratches. Yet when someone filled out a claim to have the damage fixed, the manager denied the customer’s claim. I hope they fix their issues. I will have to rethink my subscription because I don’t want more scratches on my car, since the whole reason for my subscription is to try and make my new car last. Edit: I was reading prior reviews, and it seemed like many issues were reported two months ago. So it’s possible that my scratches are not from my most recent trip. I was happy to see on my most recent trip the driveway to the carwash was repaved. I don’t know what business would be responsible for that shared drive though. I was still disappointed in the cleaning job on my last trip.
• HA

  Heidi A

  May 1, 2026
  5.0
  I like how fast this car wash is. I recently joined for the unlimited wash program and it is a huge savings. Great vacuums!
• JR

  Josh Rosema

  Apr 30, 2026
  1.0
  I’m glad the Tommy’s in Cadillac does a better job than this location. I went thru the wash twice and my car was still quite dirty. I have the “ultimate” wash, but it didn’t get my wheels clean at all and left dirty spots on the body of the car.
• KD

  Kristina Delgado

  Apr 12, 2026
  4.0
  The wash itself did an ok job, I just pay per wash and get the cheapest one, it's never great on my van (Chrysler Pacifica), especially the back. That has been my experience at every Tommy's. BUT! The employees at Plainfield were very helpful and friendly when I fed my center console mat through the floor mat washer and it got lost inside the machine (pro tip, don't do that), they were able to fish it back out. Also, free EV charging for those of us in the EV club!

Frequently Asked Questions About Tommy's Express® Car Wash