This profile is uncertified and using publicly sourced data
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Business Details
About
Utility Trailer DealerTruck DealerTrailer DealerTrailer Repair Shop
Established in 1970, Royal Truck & Utility Trailer is a trusted name in the trucking industry. Our Grand Rapids, MI location reflects our third-generation family business values - quality, reliability, and customer service. Offering a wide range of trucks and trailers across Michigan, we ensure easy access for our customers. Our services cater to all vehicle types, providing premium equipment and maintenance. We aim to exceed expectations, offering a one-stop solution for all trucking needs. We're more than a business; we're a reliable road partner.
Location
Hours
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.