This profile is uncertified and using publicly sourced data
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Business Details
About
Chevrolet DealerAuto Body ShopAuto Parts StoreAuto Repair ShopBrake ShopCar DealerCar Finance and Loan CompanyOil Change Service StationTruck DealerUsed Car Dealer
Kool Chevrolet in Grand Rapids, Michigan is your one-stop solution for a new and used car dealership experience built on integrity. Serving customers in Grand Rapids, East Grand Rapids, and Kentwood since 1974. We offer the full lineup of new Chevy trucks, SUVs, and cars (Silverado, Tahoe, Traverse, Equinox), plus a huge selection of certified pre-owned vehicles. Our ASE-certified Chevy Service Center handles all maintenance needs, including oil changes, brake service, and genuine GM parts. Get your 10-Second Trade Value and a Million Mile Warranty right here! We make car buying transparent and enjoyable. Visit us today at 3770 Plainfield Ave NE.
Location
Hours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 3:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.