Safelite AutoGlass

Reviews

• RD

  Remy DeShong

  Aug 19, 2026
  1.0
  BEWARE OF THIS PLACE! I took my Audi here and they installed a horrible aftermarket windshield. I took my car back to them to have the correct windshield installed. They had my car nearly the entire day and did nothing. I then reschedule a third appointment after clearly informing them that I must have my vehicle back no later than 1 o'clock. I have attempted to contact them multiple times and the call system hangs up on me. Now I am with no car and no way to contact them. Horrible customer service!!!
• JM

  Joellen Mitchell

  Aug 18, 2026
  4.0
  Needed windshield replacement. Did online appointment. Not real clear as to what "level" of service I needed. Service was done and done early. Too many corporate emails/texts, before, up to and after Service. I only need/expect an appointment confirmation and a "reminder", the day before. Not one everyday before Service. And more day of and days after. Not my first windshield replacement. Knew there would be a deductible. Appreciate that it was local, like a mile from house. Thats why I elected to drop car off and pick up later in day.
• CT

  Chuck Thomas

  Jul 8, 2026
  5.0
  Previously used Safelite AutoGlass for windshield replacement on another vehicle and was very satisfied with the work completed. They offer on-site at the nearest office or will come to your location with no additional cost. They explain the entire process before doing the work. Highly recommend them.
• JE

  Jake Ewing

  Jun 24, 2026
  1.0
  Trash customer service. Had some rude lady call me telling me I need a garage in order to do the service when I selected “no garage” while making the appointment. Instead of offering the idea of rescheduling, the decided to tell me how weather works. I’m good, I’ll never support a business with snarky employees. There’s a guy in town that’ll do it, anyways. Hope that woman isn’t so miserable someday.
• DJ

  Dave Johnson

  May 12, 2026
  1.0
  I showed up for my appointment and they said they didn't have the glass. They rescheduled for a whole day drop in a few days. Called a different location and they came to me the next day.

Frequently Asked Questions About Safelite AutoGlass