AutoZone Auto Parts

Reviews

• AF

  Adrik Feitelson

  Jun 1, 2026
  5.0
  I want to give a huge thank you to Steve Wolf at AutoZone in Grand Ledge, Michigan for providing some of the best customer service I’ve experienced. From the moment I called the store, Steve was incredibly friendly, professional, and genuinely eager to help. Even over the phone, he took the time to answer my questions, explain my options, and make sure I had the information I needed. One of his co workers was was very rude and stand off ish, he his head down the whole time and grumpy look on his face, ( short and stalky white guy) sold me the wrong rotors, I then went to return the incorrect ones and I told the employee #81 or #83 it said on the receipt. That he was the one who sold me the wrong ones he said I don’t care then started cussing at the computer because it wasn’t working, he also refunded me the wrong amount I still need to go a settle this! I found this co worker of Steve’s to be very rude and needs to have a conversation with his manager or even terminated unacceptable behavior! What really stood out was his willingness to go the extra mile. He didn’t just do the minimum, he made sure I felt valued as a customer and took the time to help me find exactly what I needed. His positive attitude, patience, and dedication to customer satisfaction are a true reflection of outstanding service. Employees like Steve are the reason customers keep coming back. AutoZone is fortunate to have someone so knowledgeable, kind, and committed to helping others. Thank you, Steve, for making my experience such a positive one!
• SD

  Sandra Datema

  Apr 20, 2026
  5.0
  I brought my Tahoe in during a rainstorm because my wipers would not turn on. My son needed to borrow the Tahoe to leave to drive to Indiana to propose to his girlfriend within an hour. The worker that helped me was AMAZING. He helped me figure out the problem and had me on my way in only 15 minutes. It was a corroded fuse. Thank you Auto Zone!!!!
• MH

  Maryah Harrison

  Apr 14, 2026
  5.0
  Amazing service ! I was helped By Timothy and he went above and beyond to not only help us with our current issue but also gave tips on future issues ! Personally helped every step of the way. Thank you so much Tim !!
• TJ

  The James

  Feb 13, 2026
  5.0
  I always find what I need at Autozone. Even if they don’t have it at the store that I am closest to, they get it pretty quickly.