At Preferred Collision of Grand Haven, we deliver high-quality repairs with a customer-first approach. As an I-CAR Gold Class Certified facility, we use advanced equipment, including Car-O-Liner systems and high-tech paint lines, to repair all makes and models.
As part of the Preferred Automotive Group, we have direct access to OEM knowledge and data to ensure accurate, manufacturer-backed repairs.
We work with all insurance companies and offer competitive rates while repairing vehicles to OEM standards and using OEM parts when available. Our team stays current with modern technology, including ADAS systems, to ensure safe, precise repairs.
From start to finish, we’re committed to restoring your vehicle to the highest level of safety and
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.