From our humble beginnings when we had 5 cars on our lot, to now when we have over 100, we have always believed in putting the customer first. We strive to provide the best service in the industry and put you into the vehicle that you want. We treat you as family as soon as you walk through the door. We don’t believe in just making a sale, we believe in forming a relationship for life. “616 Motors, driving West Michigan forward”.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.