Since 1970, Royal Truck & Utility Trailer has been a cornerstone in the trucking world. As a family-owned business now in its third generation, we've evolved from small roots to a major force in the trucking industry, always prioritizing quality, dependability, and customer service. We're dedicated to surpassing customer expectations, serving as a one-stop hub for all trucking necessities. For us, it's more than just doing business; it's about being a steadfast ally on the road. Visit or call our trailer dealership in Gaylord, MI, today!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.