The dot (The Development on Troy) is a mixed-use parking, retail, and office development in Downtown Ferndale. The dot is not your traditional concrete deck-in addition to hundreds of additional parking spaces, it brings new retail, daytime employees, and walkability to the heart of downtown. Part of Ferndale's unique design is the mix of downtown, residential, and industrial. Businesses and homes coexist side-by-side and street-by-street. Great care has been taken to ensure that The dot fits both Ferndale's eclectic downtown and neighboring residential community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.