Performance Plus Quick Oil Change

Reviews

• NV

  Nidhin Vijay

  Jul 24, 2026
  1.0
  I used to come here regularly by purchasing a single wash online. Every previous visit was simple—the QR code sent by email was scanned at the cashier, and I went through the wash without any issues. On July 24, I purchased a single wash online as usual. The cashier immediately told me they had never seen a QR code like that and refused to honor it. She called the manager, who insisted they do not sell single washes online. I explained that this was not my first time and that I had done it multiple times before. Instead of trying to understand or help, the manager shouted from inside the office, “We are not going to serve you. Leave now.” Thinking the website might simply be outdated, I called customer service. They confirmed that single washes are still sold online, verified that my QR code was valid and scannable, and asked me to return because it should work. They even contacted the location and later called me back to confirm they had informed the staff. I returned to give them another chance. Before joining the line, I politely asked the cashier if she could quickly check the QR code because I didn’t want to hold up the cars behind me if the issue happened again. She refused and told me to get back in line first. After I got back in line, she took my phone inside the office instead of bringing the scanner to my car. On the way, she dropped my phone. She had to bring it back because it locked after being dropped. There was no apology—only, “I didn’t mean to drop your phone.” She then took it back inside, scanned the QR code successfully, and the wash worked exactly as customer service had said it would. The entire experience was rude, arrogant, and unprofessional. The staff refused to listen, dismissed a valid purchase, shouted at a customer, mishandled my phone, and never once apologized. A simple car wash turned into a frustrating experience because of their attitude and lack of basic customer service. I will never return to this location, and I would not recommend it to anyone who expects to be treated with respect.
• NS

  N S

  Jun 9, 2026
  5.0
  Tony is amazing. He fixed my car quickly and took the time to explain what was going on. I really appreciated how generous he was with his time and how professional and honest he was throughout the process. The shop was clean, everyone was very nice, and the whole experience was easy and stress-free. I’m very grateful for Tony’s help and would highly recommend him to anyone needing car repairs.
• GK

  Gautham Krishnan

  May 1, 2026
  3.0
  They didn’t have equipment for tire rotation or differential fluid check. They’re otherwise very quick and efficient.
• DJ

  Derrick Steele Jr

  Apr 29, 2025
  5.0
  The service is great and so is the staff, I take all my vehicles here to be serviced.👍
• AM

  Ann McHenry

  Nov 8, 2024
  5.0
  I had been going to Performance Plus and was always satisfied with my service. But I was stupid and decided to try some place new. Not only was it more expensive - they didn't re-assemble things correctly afterward and caused me major problems. The guys are Performance Plus fixed all their mistakes quickly and made my car safe to drive again. I have learned my lesson, and I will be a loyal customer from now on.

Frequently Asked Questions About Performance Plus Quick Oil Change