Enterprise Rent-A-Car

Reviews

• HM

  Hoseya Mattews

  4 days ago
  1.0
  Very disappointed in the managements comprehension and common sense skills!
• RZ

  Radion Zihryuk

  May 13, 2026
  4.0
  Car was kind of dirty and had some weird smell to it 🥴they given us an air freshener to spray while having the car. STRANGE lol!!!!
• JV

  Juan Vazquez

  Apr 28, 2026
  5.0
  Costumer service is great. Been renting cars here multiple times and always treated great by all the guys! Always quick and easy to pick up and return.
• LS

  Laurinda Shire

  Apr 21, 2026
  1.0
  Wouldn't let me return the rental I brought from San Angelo Texas after they started to take it and asked how I enjoyed the service. Once I told them, the return was refused and I was told to go to the Wixom location instead.
• CV

  Charles Vumomse

  Apr 11, 2026
  1.0
  Extremely poor customer service, even after I gave them multiple chances. I will never recommend this location. After renting a car, I returned and locked it and dropped the keys in the dropbox, then realized I dropped my wallet inside the car. I was completely certain it was in the car. I called several times early the next morning asking them to please check, but the staff reluctantly looked and claimed they didn’t see anything. I repeatedly pleaded with multiple employees and managers, but I was ignored and brushed aside. For an entire month, my wallet containing my credit cards, debit cards, IDs, and important documents... remained in that car while it was rented out to multiple customers. The stress of replacing everything was overwhelming, all because no one took the time to properly check. One staff actually brushed my complain by stating that... " there is no way your wallet is in that car because we will be fired if we do not thoroughly check any car that is returned..."... just because they did not want to do their job. Obviously it wasn't thoroughly searched and cleaned. In the end (after a whole month)... just for me to recieve a Facebook message and an email from a "Good Samaritan customer" who rented the car saw my wallet and googled me to find my information. The worst part is that... when I called that Enterprise location... they were like... "Oh yes... we found your wallet. This could have been fixed if they had listened to me initially. I will never recommend anybody to this location. I wish there was a zero star.

Frequently Asked Questions About Enterprise Rent-A-Car