Enterprise Rent-A-Car

Reviews

• AJ

  Andrea Jones

  Aug 27, 2026
  5.0
  Excellent, professional care services during my time of need. Because of a car accident I had to utilize Enterprise's car's, they helped me to the end of this ordeal. Thank You Enterprise Staff!!
• RW

  Raquel Willis

  Aug 22, 2026
  5.0
  Staff were very nice, very helpful, car choice was extremely nice.
• MT

  Michael Taweel

  Aug 19, 2026
  5.0
  Appreciate the great service! Friendly and helpful staff! Only place to rent a car in Eastpointe!
• CG

  Connie Graves

  Aug 3, 2026
  1.0
  I will not be using this service again, The Manager Tre Guyton was not helpful. Reservation was for a mid size sedan through Progressive which they did not have. He advised they could not do a upgrade into the next possible vehicle which would been a truck with no cost said they could not change the rates to a free upgrade but was willing to keep the rate the same to downgrade into an economy class car which did not make any sense. I've never been to car rental where if they did not have a vehicle available that you requested that they force you to pay for the next largest vehicle claiming that they could not alter the rate of the truck to match what the insurance company was covering but was willing to keep the rate the same for a smaller vehicle which seems like a very sneaky tacket to charge people money. And then proceeded to say they did have a sedan available but of course it was smoked out full of weed and that they would need to just bomb it before they could give it to us which we refused This was coming from the branch manager I've never seen a company operate like this when they don't have vehicles available refusing to give you a complimentary upgrade for the inconvenience definitely we'll be choosing another service and I saw the same thing with customer that came in before us who had a business reservation that her company was paying for and they did the same thing to her as well... Very bad business.
• DS

  Diego Saldaña

  Jul 19, 2026
  1.0
  I made the reservation for a sports vehicle and when I got to pick up the vehicle they told me that they don’t have that type of vehicles for rent. I told them that if they had another option of similar characteristics or an SUV type van And they simply offered me a basic and simple car and wanted to charge me the same as the reservation of the sports car cost me

Frequently Asked Questions About Enterprise Rent-A-Car