AN INDUSTRY LEADER | For almost 40 years, KSI Auto Parts has been an industry leader for quality replacement auto body parts, with a reputation for superior customer service. Customers agree that what makes KSI stand out and rise above the competition is their dedication to their customers’ satisfaction. Unlike others within their industry, KSI is more than just a supplier; they're a partner. They have a vested interest in their customers' growth and work with them on a personal level. KSI is also a proud member of many distinguished industry associations, including the Auto Body Parts Association (ABPA), the Certified Automotive Parts Association (CAPA), and many other local associations that are committed to excellence in the industry.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.