Team One Chevrolet Buick GMC

Reviews

• AF

  Adam Fox

  Oct 15, 2026
  1.0
  Feel lied to. I took my 2024 Chevrolet Blazer in for two concerns, both of which I believe would have been covered under the bumper-to-bumper warranty. I dealt with Nick Star, the service advisor. Everything was great at first until he called me to tell me that both of my issues were not warrantable issues. When I asked for clarification as to why the two issues were not covered under warranty, Nick seemingly made up some information. When I pressed him on the factuality of the information he presented, he said he needed to go talk to the technician. Then when he came back on the line, his story changed. I picked my car up, declining to pay for the repairs as I believe both of them should be covered under warranty. The one issue is a rattle issue, which I was told was caused by a broken plastic shield from under the hood. I removed the plastic shield in question and the noise is still there. I returned to the dealership and spoke with Nick, telling him what I had done. He declined to look at my vehicle again at no charge because I declined their repair. This is when logic would say: if I removed the part that they said was broken and the noise is still there, that was never the issue to begin with. I asked to talk to the service manager and was told, of course, he's not in today. I was given his contact information, which went straight to voicemail. I have yet to hear a reply. Very poor service.
• DD

  donna davis

  Oct 9, 2026
  1.0
  They wanted to charge me almost $4000 for I repair I had done elsewhere for $650. I would get a second opinion before you have work done here
• TW

  Tony “Taz” Weakley

  Oct 2, 2026
  5.0
  Too notch experience! Our family has purchased several vehicles over the years. I highly recommend Ryan Mavin. My second purchase through him. The rest of the staff is pretty awesome as well. They definitely do what they can to make sure you are well taken care of
• DP

  Dennis Paquette

  Sep 25, 2026
  5.0
  We worked with Hunter Hinken. He was friendly, professional and knowledgeable. We would recommend him to everyone.
• MC

  Mark Casebeer

  Sep 8, 2026
  1.0
  OMG, OUTRAGEOUSLY DISRESPECTFUL! We purchased a GM Certified Blazer from the dealership in February. We also purchased the extended warranty. The car only had 13,500 miles. At the time, we thought being GM Certified and purchasing the extended warranty would provide years of not having to spend any money on the car. A few months later, we developed a slow leak in the driver’s side front tire. The car now has only 19,000 miles. We took it to our local GM dealership for an oil change and looked at the tire. They came back and said the tire had been patched in an area close to the sidewall and should be replaced. He also said these tires don’t match the mileage. They're almost at the replace stage. We called Shane, the service manager, and he asked us to bring it in to have it looked at. We drove to the dealership and asked for Shane. We explained what had happened, and he immediately went on the defense. He had all kinds of excuses and did everything but call us liars. He offered NOTHING to help us solve the issue. The more we tried to talk with Shane, the more he became unprofessional, disrespectful, condescending, and ultimately said “we’re done,” turned his back, and walked away. My wife looked at me and said, “Why did he even ask us to bring the car to the dealership?” He already had his mind made up before we came that he was not going to help solve the issue. I hardly ever write a negative review, and I just felt potential buyers should know what type of treatment we received at the dealership. I know we will never purchase another car from the dealership.