General RV Center

Reviews

• ML

  Marianne Lenfestey

  Aug 26, 2026
  5.0
  We had a wonderful experience at General RV. All around nice people! We had extras added to our new RV and Gary Huber was a pro. He performed above and beyond our expectations! I definitely would deal with them again!
• TM

  Tom Marino

  Aug 12, 2026
  5.0
  I was taking delivery and because of bad communication was there much longer than promised because of needed modifications. When service manager was informed he put four mechanics to the task and got me out on time. Great job.
• RD

  Rose Dugay

  Aug 8, 2026
  5.0
  Huge shout-out to Gary and McKenna at General RV Center in Birch Run! They gave us a thorough walk-through of our new camper and answered every single question we had. No pushy sales tactics, just top-notch service. The finance department and Joe were also incredibly helpful with getting us the best rate and answering any questions and concerns. We couldn't have asked for a better experience!
• LP

  Lisa Peters

  Aug 7, 2026
  1.0
  Buyers Beware!!! If you are planning on buying a used trailer from General RV, be prepared to bring your own inspector or someone very knowledgeable on what to look for that is not obvious. Their people will definitely not point any issues out or tell you if they found anything during their so called inspection. Once you have the trailer, you are on your own. Their corporate office is no help either.
• DH

  Doug Hisey

  Jul 26, 2026
  3.0
  Well spent 6 hours mostly sitting waiting you would think that if you have an appointment you wouldn’t be waiting so to me what’s the point of having an appointment if you have to wait seems to me that it should go in stages do your walk-through show you how to hook everything up then go see the finance guy but no that’s not how you guys did it. You had to sit and wait every time. Six hours is a long time to sit when you’re spending that much money it’s disappointing. And on top of that when we went back to see how it was to be hooked up, I looked in one cabinet and the screws laying all over where they took the screws out so I said something to the guy he goes. Oh, I’ll take care of that when we finally got the camper home. Most of those screws were still laying all over and left the boxes and garbage in the storage area in the same place you know you could empty that out. I don’t think that’s too much to ask. most of the people were super friendly I mean, I guess that’s a plus but you know it just seems like you guys should have a better system than that when you have people make appointments you know that’s the only day I have off and I gotta spend six hours sitting at the camper place to buy a camper. It’s ridiculous in my opinion, it’s not a way to keep good customers coming back