AutoZone Auto Parts

Reviews

• NC

  Nichole Cartier

  Jul 3, 2026
  5.0
  What a great place with great people our ac fan went out on the way down state when it was 94 degrees and they let me and my 5 kids and 2 dogs hang out inside the store while my husband fixed it in the parking lot even gave the dogs water and us as well
• KB

  Kris Berg

  May 18, 2026
  5.0
  Great place , very helpful
• KB

  Ker Bear

  May 18, 2026
  5.0
  Xavier was a cool guy and helped me out alot!! Good shop, good people.
• LF

  Leslee Fritz

  May 13, 2026
  5.0
  I’ve stopped into the Perry Avenue AutoZone on two separate occasions—both during emergencies with my car. I honestly can’t remember what the first visit was for; my car is very old and seems to have a mini breakdown every few weeks (just like a person!). Last week, however, I was driving home to Traverse City from Grand Rapids when my rear quarter panel finally broke loose and began dragging in the wind. I had to pull over three or four times along the highway just to keep reattaching it so I could continue driving. Eventually, I made it to Big Rapids, where I met Zach and Katie. I walked into the store with the classic, “I don’t know if you can help me, but…” and Zach immediately jumped into action! Using some impressive zip-tie magic, he secured the panel well enough for me to safely continue my trip home. Meanwhile, I stayed inside and had a delightful conversation with Katie about her work, career path, and future goals. Both Zach and Katie were incredibly kind—friendly, reassuring, knowledgeable, and genuinely caring. Before long, Zach had my car safe to travel again, and I thanked them both profusely. I’m writing because I know they are likely wonderful with all of their customers, but people probably don’t take the time to put those experiences into writing often enough. Zach and Katie represented your company exceptionally well and treated me as though my safety truly mattered. I wanted to express my sincere gratitude for their help and kindness that day.
• DP

  David Pasikov

  Mar 4, 2026
  5.0
  We have had consistently good experiences with our local AutoZone, but last weekend was next level. They'd had to order a part for my wife’s hybrid vehicle, and when she picked it up she asked whether they could install it for her. An employee named Ryan followed her outside and proceeded to do so. It was twice as complicated and took three times as long as he probably anticipated, but he was as pleasant as he was professional and he got the job done right. We truly won’t go anywhere else for car parts and guidance. And thanks, Ryan – you’re a great example of why AutoZone is our first and only choice.

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