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AutoZone Hwy M-139 in Benton Harbor, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Benton Harbor, MI or call us at (269) 925-2288.
I usually have great customer experience here, however tonight was a different story. Lex was rude and got an attitude because i wanted to purchase new headlights and asked if anyone could help. She kept insisting that I didn’t need new lights.She got more mad when I told her I didn’t wanna leave my hood open out there alone. I’m sorry but I know my car and I know when something isn’t right. If i want to purchase new lights, let me purchase them without an attitude and rude customer service. She had the audacity to go back inside and make it well known to her coworker, acting like a high school bully.
EP
Eric Patten
Dec 8, 2025
4.0
3.5 but I will round it up to 4. Service is friendly and Auto Zone has a lot to offer. This location often does not have what I need in stock and it would be nice if they invested in their business to have a pro at the desk in the evenings (something you will find at O'Reilly, Advance, Napa, et cetera). Auto Zone is #3 on our list overall but at the bottom in the expertise category. No disrespect intended, just constructive critique on training. CS is capable and friendly, but the difference vs competition in expertise and on-hand part supply is astonishing at times.
VC
Victoria Chandler
Oct 27, 2022
5.0
Outstanding customer service!
JT
Jordan Tang
Jul 12, 2019
5.0
Andre give us an awesome experience there, very nice.
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