When you arrive at our Lexus of Ann Arbor Service Center, you’ll be greeted with a smile. Our goal is to accurately and quickly service your Lexus so that you can get back to your daily routine. That’s why our scheduling tool and recall request form is located online for your convenience. From oil changes to extensive repairs, and everything in between, our services extend to all makes and models, not just our favorite brand. Our exclusive accessories and genuine OEM parts can be ordered from your home, and our technicians are on standby if you’d like assistance. And before you go, don’t forget to browse our service and parts specials that change every month. The Lexus of Ann Arbor Advantage is yours when you choose our service center.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.