Belle Tire

Reviews

• YY

  Yuki

  6 days ago
  1.0
  I used a wheel degreaser to help my friend remove dried brake fluid residue. I would like to remind the technicians here that DOT 3 and DOT 4 brake fluids are water-soluble and much easier to clean up before they dry. I do not understand why any technician would consider it acceptable to leave brake fluid on a customer's vehicle in the first place. Whoever said, “We never wipe off any fluids at this shop,” should not be working there. That is absurd. What I find even harder to understand is choosing not to remove the wheels during a brake fluid flush, apparently to save time and effort, and allowing brake fluid to splash all over the wheels and surrounding areas. I bet this is not the standard procedure. I understand that your cost is competitive, but that should not come at the expense of proper vehicle care. If this were my vehicle, and the manager threatened to call the police simply because I pointed out a mistake and my car is messed up, I would strongly suggest that the manager spend some time working as a technician and learn the fundamentals of proper vehicle maintenance before running a service shop. There is nothing wrong with not knowing something. People can always learn. The real problem is pretending to have expertise you do not possess and then becoming confrontational with anyone who raises a legitimate concern.
• YY

  Yamada

  6 days ago
  1.0
  Appalling experience after a routine brake fluid flush. I've been using Belle Tire in two states since 2018. On October 9 at this store location, Osman, who identified himself as the store manager, repeatedly made false accusations against me instead of addressing a brake service concern. After service before leaving, I found brake fluid splashed over ALL FOUR wheels and tires. The technician confirmed they had done the brake flush without removing the wheels and admitted they had forgotten to clean off the fluid. Yet my receipt listed “INSPECT & CLEAN WHEEL & HUB ASSEMBLY” and “LUG NUT TORQUE FT/LBS 89.” I immediately questioned how those entries matched the work performed. Only after I complained, the technician briefly wipe the wheels with an O’Reilly wheel and tire cleaner. But the dried residue remained, so I washed the wheels and tires myself. Brown, splash-shaped marks still would not wash off, and the right-front wheel's coating showed what appeared to be chemical damage. The cause and extent need independent assessment. I also don't know whether other brake components were affected. Pictures shown after deep clean. When I returned for answers, Osman was joined by multiple technicians in the service area. I felt ganged up on. This man never let me finish one complete sentence, and his crews spoke over me, even though I stayed quiet and listened to his false accusations, and these are his words: “This is how we do brake fluid flushes. If you're unhappy, go elsewhere. I don't know if brake fluid is corrosive. I don't think it is. I'm not an expert. We work with fluids every day and never wipe off any fluids. Your car is not brand new. It is your own problem, and you want compensation from us.” “Clearly you don't know how to read a receipt. You are making nonsense here.” These are my responses: But the technician had already acknowledged forgetting to clean the wheels. The product Wynn's DOT 4 brake fluid listed on my receipt, explicitly calls for contaminated objects and areas to be thoroughly cleaned. Michigan's MCL 257.1313b(3) also requires covered mechanics to follow accepted automotive repair standards in material respects. In other words, check with the manufacturer’s service procedure. Why not check the facts and address the concern? Why are you going against the your established standard procedure? I don’t think any shop would leave the corrosive brake fluid all over the wheels. I asked him to explain the receipt's wheel/hub cleaning and lug-nut torque entries and what work was actually done. How could he claim cleaning was completed while also saying they never wipe off any fluids, when his own technician admitted the initial cleaning was missed? Instead of giving a clear answer, he kept attacking my knowledge. He then told me to leave or he would call 911. I said, “Let’s do it and I would explain what happened to the police and the customers waiting there”. He also publicly claimed that I might harm the technician and refused to give me a printed receipt at that point. - he started to insult the customer’s character, just because I pointed out what they did does not follow the procedure and created a mess. Osman, are you reflecting on your service procedures and how you threaten customers? Why would a manager rally other technicians to gang up on and verbally attack a customer simply for pointing out mistakes? Isn't this the customer's vehicle? Belle Tire does not have a complaint resolution process. Once something goes wrong at a particular location, other stores simply send you back to that same location, and even the headquarter tells you to work things out directly with the very store you're complaining about. How is that a fair or effective way to handle customer complaints? They might be experts in tires, but I would recommend thinking twice about other car services. If anything goes wrong - you are on your own. I do not blame employees here, because they are forced and are under pressure by this terrible unqualified manager.
• JJ

  jen joquico

  Sep 11, 2026
  5.0
  Twice now this Belle Tire location has taken amazing care of my daughter and her 2015 dodge journey. Fast service, courteous, fit in her college schedule. I can't say enough how it helps a worried mom far away know this Belle Tire is keeping her vehicle safe, cared for and her respected and treated well.
• GR

  Gwen Rougeau

  Sep 9, 2026
  1.0
  I ordered a tire on line payed for it and scheduled my appointment for today at 9am. I get there and he tells me that the vendor hasn't brought the tire yet 😧, so I'm still driving on the donut until they call me.
• BB

  bkm504

  Sep 5, 2026
  5.0
  Let me just say, I work for the MDOT courtesy patrol. Tire changes on the side of the highway can be a nightmare. I happened upon an older couple on the way to a wedding with a flat and no spare. I called belle and spoke to Aaron an hour and fifteen minutes before close on a HOLIDAY weekend. I explained the situation and this guy tells me they won't have time before close but really feels for the situation and within the same breath this manager says ya know what? I don't have a problem with getting my hands dirty bring it by we will get them back on the road. This man had the wheel swapped to a new tire within five minutes. Paying for the transaction took longer than the actual tire change and Aaron was so patient and helpful from start to finish in an emergency situation. 10/10 recommend.

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