Enterprise Rent-A-Car

Reviews

• SS

  SOUPY78

  Jun 13, 2026
  5.0
  Used this location due to an insurance claim on my regular vehicle. Process was smooth and the Team was helpful. Great customer service.
• HM

  Hunter Martin

  Jun 6, 2026
  5.0
  Griffin was incredibly accommodating, understanding, and provided outstanding customer service throughout my entire experience. Any questions I had were answered thoroughly, and it was clear that he was knowledgeable about both the company and the vehicles. I rented a RAV4 for two weeks and ended up extending my rental twice because I enjoyed it so much. The excellent rate I received on the vehicle made that decision even easier. The only issue I encountered was contacting the Waterville location directly. When I called the number provided, I was routed to a call center and was unable to speak with Griffin. Although Griffin contacted me immediately once he received my message, the message was unfortunately delayed by about a week and a half through the call center process. This was completely outside of Griffin’s control, but improving communication between the call center and local staff would make the experience even better. Overall, I had a great experience and would gladly rent from this location again.
• BN

  Brenda Neal

  May 15, 2026
  5.0
  The vehicle was fabulous, but the staff topped even that! So helpful and friendly. They made sure I knew what every button in that car was for!
• SL

  Scott&Karen Landers

  May 9, 2026
  3.0
  Expensive
• RE

  Richard Enright

  May 2, 2026
  5.0
  The Assistant manager tried to give all 10 of us superior service. I’ll get us on our way.