Portland Volvo Cars

Reviews

• MV

  Michal Varga

  Jul 7, 2026
  5.0
  Had a fantastic experience buying a car with Portland Volvo. My salesman, Michael Marchessault, was extremely helpful - he shot a video of the car for me as I was buying it remotely, and was extremely patient with me as this was my first remote purchase. Everyone on the team was extremely helpful, pleasant to interact with, quick to respond, and the whole purchase experience was a breeze. The car came exactly as described and it's been great! I couldn't be happier about my purchase.
• DK

  DP Kirstein

  Jul 6, 2026
  5.0
  Everything was excellent from initial inquiry through delivery. Mike understood our needs and made the purchase a breeze
• RW

  Roger Weinreich

  Jul 2, 2026
  5.0
  I had a wonderful experience purchasing my first electric vehicle from Roxanne. She is awesome to work with and this Volvo dealership is top notch!
• JF

  Jessica Foster

  Jun 23, 2026
  5.0
  Our experience at Portland Volvo was exceptional. Mike was very informed, patient, and kind. The customer service from Mike along with other staff was next level. We would not hesitate to work with them again in the future.
• MK

  Mary Kotlyar

  Jun 19, 2026
  1.0
  Do not buy a car from here, ESPECIALLY if you are dealing with an incompetent sales person named Heather. I purchased a car here in 2025, I live in California and I bought this car out of state and had it shipped to me. When I originally called and explained all of this, Heather told me that she’s going to be very thorough and as transparent as possible with the condition of the car. She sent me a couple of videos that weren’t that great of quality and when I asked for follow up pictures on certain things wrong with the car she assured me it was no big deal and sent me blurry photos to make it look like there was nothing there. I wanted a very specific car and there were very few available in the country at the time which is why I went with this dealership and ended up purchasing the car and shipping it to California. During this whole process, Heather told me that I needed every single paper notarized since I am out of state so I made an appointment at a notary and was about to pay $15 per signature (there were lots of forms so it would have cost me hundreds of dollars). A few days later the finance department called me and asked me why I haven’t sent back the papers yet and I had to let them know that it’s because I was waiting for my notary appointment. Gail was very surprised to hear that and said that I don’t need to have any of the forms notarized... I am very grateful for that call because she saved me a ton of time and money. Heather then told me that I needed to put a $500 deposit in order to reserve the car which would go towards the final cost of what I’m paying for the vehicle. When I receive the paperwork I noticed that the $500 deposit was not applied anywhere. When I asked about it, Heather tried to tell me that I did not make any deposit and they were holding the car for me as a courtesy… Luckily I had the receipt and sent it to her, that is when she refunded me my $500 and didn’t even apologize for the error. Unfortunately, it doesn’t end there. When I got the car there were a lot of dents, marks, and scratches on the car that were not disclosed to me prior to purchase. On top of that, Heather sold me a car with failing tires that had chunks of the tires missing… I expressed my concern with the fact that they were trying to sell me a car with tire tread that was bordering on “yellow” (which is not a safe standard for tires) and asked if it’s possible to get replacement tires, Heather assured me that even though they are on the low end of the “green” for tire tread, they are still acceptable to drive and will last me over 10,000 miles. A tire specialist in San Francisco told me these tires were failing, not wearing down since it’s abnormal for chunks of tires to just fall off the tire. In the end, it sounds like Heather was just taking advantage of the fact that I am an out of state customer who wouldn’t be able to see the car in person before purchasing. Very disappointing and shows how untrustworthy she is. Avoid if you can!

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