Enterprise Rent-A-Car

Reviews

• PC

  Patricia Cox

  May 12, 2026
  5.0
  They took care of my rental procedure very professionally. I will highly recommend Enterprise Rental car service
• AW

  Antawan Williams

  May 5, 2026
  5.0
  Upper Marlboro location is always professional and friendly. Great customer service!
• VD

  Vanesha Darla

  May 3, 2026
  4.0
  Nice location, cool staff, and decent cars…. My issue is the front desk needs more staff. The line is always crazy because they only have 1 person. It takes way too long.
• JS

  Jasmine Smith

  Apr 13, 2026
  5.0
  I had a great experience at Enterprise thanks to the outstanding customer service provided by Daevaun and Isiah. From start to finish, they were professional, friendly, and very attentive to my needs. They made the entire process smooth and stress-free, answering all my questions and ensuring I was completely satisfied. Will definitely come back in the future
• RG

  Rob G

  Apr 9, 2026
  5.0
  I wanted to thank this location on a fantastic experience. The driver (young man, sorry can't remember his name!) who picked me up was very nice, and when I got there they were very busy with a long line and you could tell the employees were working hard to get everyone accommodated as fast as they could. Out of the blue, a customer lost his temper and insulted the staff and demanded immediate service. The assistant manager (Isa) kept his cool and replied calmly to try to diffuse the situation. The customer was still hurling insults and thankfully left on his own once he realized that wasn't going to help things at all. Fast forward to today, and my family was under a lot of stress because not one, but both our vehicles were out of commission and my rental was set to expire today. I was told by Enterprise corporate that I couldn't extend the rental any longer and would have to get a new contract which sounded complicated. When I arrived, Isa helped with this and went the extra mile with helping to get the new contract in place, explain any promotions (I'm a Plus member), and explained the damage and liability waivers as well as how the security deposit worked. I'm very grateful for his kindness, professionalism, and efficiency when we really needed to extend our rental. So thank you to the entire Upper Marlboro Enterprise team and thank you Isa! Y'all are the best and to anyone looking for a rental, I'd highly recommend this location!

Frequently Asked Questions About Enterprise Rent-A-Car