Audi Silver Spring

Reviews

• VT

  Val Thomas

  5 days ago
  5.0
  This was my first time visiting Audi Silver Spring. I brought my Audi Q5 in for its 40,000-mile maintenance, and Dimitra Carey was absolutely awesome! She was professional, friendly, and very helpful thoughout my service visit. She made the whole process easy and was great to work with. I really appreciate her excellent customer service and would definitely recommend her to anyone visiting the Audi Service Department.💕
• HC

  Horace Carter

  Aug 11, 2026
  5.0
  Dimitra is a true professional who always go the extra mile to make sure that my vehicle receives the best maintenance care and all of my questions and concerns are addressed. Thanks Dimitra for your amazing support and professionalism.
• WW

  W W

  Aug 10, 2026
  5.0
  I recently traded in my Q4 into an a Q7. I was not happy with my home dealer in Nova, but very happy to have found Audi Silver Spring as it was a refreshing to deal with a team that is so transparent and honest. Overall I had a great experience at Audi Silver Spring getting our new Q7. After more than 20 years of leasing cars, this was honestly one of the easiest and most enjoyable experiences we’ve had. Wali, our sales consultant, was extremely patient, friendly, and helpful throughout the entire process, and he continued to go above and beyond even after the sale. Brian, the Sales Manager, made everything very easy and stress-free. He was great to work with and made the whole process feel simple and comfortable. Astanas in Finance was also excellent. He explained everything clearly, never made us feel rushed, and made the finance process very straightforward. Overall, Wali, Brian, and Astanas were all a pleasure to work with. We really appreciated how easy they made everything and would definitely recommend Audi Silver Spring. David
• KF

  Kevin Fitch

  Aug 5, 2026
  3.0
  I brought my EV in because it started causing overcurrent on every AC charger I tried. They sent me a video explaining it failed on one charger, but they adjusted a gasket so that the charger plug would sit better, and now it was charging just fine. But I could see in the video that it was DC charging. They were ready to send it back unfixed. I texted back and insisted they demonstrate it charging on AC, when it failed to AC charge, they figured out the real problem and it was fixed a few days later. This clearly demonstrates that either they did not understand the basics of EVs (AC and DC charging use very different parts on the car) or they don't understand the very basics of the diagnostic process (condition, cause, correction, CONFIRM). Or probably some combination of the two. If the tech had brought the car back to the charger that had failed and confirmed it was working they would have found the problem without needing me to assist in the diagnosis. I bring my car to professionals hoping they will act like professionals, not try to shove me back out the door without putting effort in.
• CR

  Chris Ribaudo

  Jul 27, 2026
  5.0
  I knew I wanted an RS3, but Rose is what made me buy the car from Audi Silver Spring. She was responsive, friendly, and understood what was important to me. The dealership was clean, welcoming, and the whole process was easy from start to finish. If you're buying an Audi, I'd definitely recommend working with Rose and Audi Silver Spring. What can be a stressful experience felt easy and genuine.