AutoZone Auto Parts

Reviews

• DS

  Donna Sisson

  1 day ago
  5.0
  Great people they help find what ever you need
• BN

  Brian Norford

  Jun 22, 2026
  5.0
  Good job, even though it only lasted a few weeks enjoy the people I was working with, supervisor was real polite and is it going
• CY

  Cho Yooni

  Jun 8, 2026
  5.0
  One of good things of auto zone is that they are willing to help customers. I have a Ram promaster 1500. Left side light was gone. I tried to find right items from Amazon but it confused me. I went to there and asked. They found right one for me. And I asked one more thing before I left that do I need a screw driver to open light case? He said he can help me out if I bring my car. His name was Ryan. It wasn't easy for back to light at same place but he never gave up. And finally he put new light bub back in. It was wonderful work. He is very smart and sincerely take care for customers. Thank you Ryan. I'm really appreciated your professional work and kindness and wonderful your heart.
• RM

  Rebecca Murphy

  May 18, 2026
  1.0
  Went to 1885 on 5/16/2026 12:15 pm was on my way to a wedding . I went to purchase some oil for my jeep . I asked the manager if I could use a funnel . Mind you all I ran 4681 , Pocomoke 5 years. We went over and beyond for customers . We even store used items if we had to , in emergency situations. I was taught to be a good leader , that’s the one thing I kept with me from them . Anyway the Manager says we lost the funnel months ago. Calmly I said well I just used a funnel from here just a month or so ago . He ask the red shirt to his right . Have u seen a funnel. The red shirt said no . Then he says you buy one . I was shocked that a manager would even act like that over a 2.49 funnel . Then they proceed. To watch me outside struggling to get my oil cap off . I Ended up going to advance auto . The young man came out with a funnel and got my cap off , so I wouldn’t mess my clothes up after telling him I was on my way to a wedding , and I can’t stand advance auto either , hold them accountable like yall would do me especially over a darn funnel . U never know who use to work for who . Or who knows who . Former or past employees.
• WW

  wideeyevideo

  Feb 18, 2026
  1.0
  Went to this store on 9-30-24, needing some lug nuts to replace the ones I had on a vehicle (long story about that but it doesn't matter). So was speaking with a guy at the register as he looked up my vehicle info. I also brought one off the vehicle to compare. We looked at several and none seemed to be exactly the same as the one I had, which is stock. He told me if they don't fit I can return them. Then he showed me some "aftermarket" ones in plastic packaging on a rack. One there looked very much like what I had with me off the vehicle but I couldn't be certain looking at it in the package. He again told me I could return it if it wasn't right. So I suggested I'd pay for it, then we could open it there and if it looked like it wouldn't fit he could refund me without having to make another trip. As I was carefully cutting the package open another guy (manager -50s to 60 y.o., 5'5" or so, grey hair... didn't get name and he later refused to tell me) showed up and said "Now that they are open you can't get a refund". I told him I was told I could, and he said no and walked out of the store. I went out to see if we could resolve this but he insisted he would not refund me. I told him he needs to train his employees and told him I'd leave a bad review on Yelp and he said "go ahead". Then I told him I'd also call his regional office and he ignored me walking back inside refusing to give me his name. So, it's a matter of principle and I called the regional office. Nice lady there understood, said I certainly could return them and "it happens all the time things like that returned open". She said she would talk to him. I returned them and finally got my refund, but what a stupid situation and lack of customer service. I had earlier ordered a complete set from a seller on Ebay which also didn't fit. I contacted the seller who refunded me immediately and said "no need to return the items". That is real customer service.

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