Safelite AutoGlass

Reviews

• IB

  Ivan Biss

  May 7, 2026
  3.0
  I received the vehicle back dirty, despite receiving an auto-message that it had been freshly vacuumed. The service people stepped on both the driver and passenger door sills. I never step on these and understand they may need to so to reach the windshield. I don't think it is too much to ask that the car be returned to me in the same clean condition as it was when I dropped it off. I don't like having to go behind them and clean the mess they left behind. The workmanship on the replacement windshield seems to be fine.
• TS

  Tamara Sharoff

  May 3, 2026
  3.0
  Had to have my Tesla windshield replaced and this was the only place in the area that could do it. Be aware that there is no way to call them once you have left your vehicle. 2 stars off for sending me off with a dirty windshield - finger prints on the inside, streaks on the outside.
• FG

  Frank Gavel

  Apr 29, 2026
  2.0
  1) they had to many appointments crammed on Saturday - change my original schedule due to overbooking 2) you do not state anywhere about service had to be done at shop for sychonizing 3) asked about getting new windshield wipers until I got the cost of $75 - can do myself which i
• MB

  Mark Bailey

  Apr 27, 2026
  5.0
  I had an outstanding experience with Safelite in Prince Frederick, Maryland. From start to finish, the entire process was smooth, professional, and efficient. A special thanks to Will, who truly stood out. He was incredibly communicative throughout the repair, keeping us informed every step of the way. That level of transparency and customer care made a big difference and gave us complete confidence in the work being done. The repair itself was handled quickly and with great attention to detail. It’s clear the team takes pride in their work and values their customers. We will absolutely be returning to this location for all of our future auto glass needs. Highly recommend!
• GW

  Gabrielle Winters

  Apr 24, 2026
  3.0
  I got no communication from safelite about the ETA of my technician. When I called for customer service and was told I would have someone call me back, nobody did. My technician showed up an hour late past the 5 hour designated service window. By that point it was raining after it being clear skies during the designated service time window and I had to then move my car into the garage and initially was told that the service may have to be delayed. Luckily he still proceeded to complete the replacement.