TOM WILSON INC

Reviews

• LR

  LaRee Richardson

  Apr 24, 2026
  5.0
  Honest men who do great work. They actually care about your car they don't try scam extra money out of customers especially females. As a woman they cured my car maintenance anxiety... the dealership I used to go to would always find a problem in my car... granted its an '09 used and only had 10k miles when i bought it in '18 so I do acknowledge and understand that the car is old and has been sitting around for years since it was bought by the original owner so as a result a good amount of work needed to be done... but one time I got a second opinion on an "issue" my dealership found in my car from a different mechanic in Laurel and was told there was nothing wrong.... made me wonder how many times they scammed me by finding a "problem" and ever since then I would always get nervous that when I would go for an oil change I'd end up being tricked into an unnecessary $300+ service bill. Here I never felt like they were trying to get extra money out of me by finding additional "problems". One time I blew a tire and I was going to replace all 4 but Bobby said that isn't necessary 2 new tires should be good... had I went to my dealership they would've charged me up for 4 new tires no hesitation! That moment right there made me a loyal customer! They fixed up my engine and did a great oil change. They even changed my rear light with no extra charge which I really appreciated! Honesty is a common theme in these reviews for a reason! Today while I was waiting for service an older lady was trying to convince the manager (I'm assuming Tom?) to throw a tire that wouldn't fit properly on her car and he firmly said "No. If I'm going to do it I'm going to do it right." If that doesn't show the amount of integrity this business has then I don't know what will! That's what I mean when I say they actually care about your car (maybe even more than you LOL). They are all very nice and friendly as well and thoroughly explain issues going on with the car as well as recommendations for future maintenance!
• HB

  Heather Bees

  Jul 27, 2021
  5.0
  I highly recommend this tire shop. I had a flat tire and called Wilson’s about 2hrs before closing and they were able to accommodate replacing two of my tires in a timely manner prior to closing. Thank you JD.
• NI

  Nathan I.

  Feb 18, 2020
  1.0
  Brought my wife's 2019 Durango here to get our tires mounted and balanced, entering seemed fine when we were driving in standard roads. We took a trip over the Weekend, and the car was shaking pretty bad. The car only has 20k Miles so we took it to the dealer, I assumed since it was used it could have been the bushings. Turns out they did a poor mount and balance on the front and the rear diff even have weights. We called to get our money back, and they said they couldn't help us, we should have come back. Which was not possible because the dealership had disclosed the issue to us not 20 minutes before we called them. If I could zero stars I would, If you value your families safety do not come here.

Frequently Asked Questions About TOM WILSON INC