Century Ford of Mt. Airy

Reviews

• KS

  Kelsey Speakman

  2 days ago
  1.0
  They took my car in for an oil change while I was up visiting my dad. Dropped it off overnight per their recommendation. When I got it back the next afternoon both sides of my truck bed paint were scratched up with 20+ scratches. One side having deep gouges into the metal and in v shapes. They claim I dropped it off that way and that they dont have any cameras on their lot refusing to take responsibility. This truck is new to me as of a few months and I baby it, it was absolutely not something I did and was not there when I dropped the truck off with them right next to the building and near the service doors. They also unplugged my dash camera in the morning so any proof I could have had for or against them being the one at fault was gone with their techs actions. Dont trust your car there. They dont actually care about it and dont want to take responsibility for their mistakes, nor do they apprently have cameras to protect their millions of dollars of cars on their lot. I now have an expensive paint repair bill for multiple panels to get it fixed before it gets a chance to rust all thanks to their "care" The front service lady was nice, and they did successfully change my oil. Thats the only positives I have.
• CS

  Carly Schmidt

  6 days ago
  5.0
  Another great experience at Jerry’s Ford! Huge shoutout to Steve, Dylan, and Chris for making the entire process such a positive experience. Steve really went above and beyond from the beginning. He put in the time and effort to help me work through everything, answered all of my questions, and made sure I felt taken care of throughout the process. Dylan was also great to work with and made the actual purchase smooth and easy. He was friendly, helpful, and never made me feel pressured. Chris in finance was fantastic as well. He made what can sometimes be the most stressful part of buying a vehicle feel comfortable, straightforward, and easy. I really appreciated how relaxed and seamless he made everything. There’s a reason I continue to come back to Jerry’s Ford. I’ve always felt taken care of there, and this experience was no different. Steve, Dylan, and Chris made the whole process enjoyable from start to finish, and I absolutely love my new Bronco. Highly recommend this team!
• JN

  Joan Niland

  Aug 26, 2026
  4.0
  I needed to get a fix for a recall on my Maverick. I found it very easy to make an appointment with Century Ford and to change it when it became necessary. They also reached out to me to inform me that it would be a mobile repair and no need for me to leave my house. Everyone I dealt with was courteous and professional.
• RH

  Robert Haines

  Aug 23, 2026
  5.0
  I researched Ford and other manufacturers, Ford had the best product for the value, I purchased a F250XLT. Century provided an out the door quote before I arrived to the dealership, all my wife and I had to do was to test drive and inspect the truck. Because of Century’s honesty and vehicle knowledge, we were only at the dealership for two hours; then enjoying the new ride. Thanks Century Ford!!
• TP

  Thomas Pacheco

  Aug 15, 2026
  5.0
  I've been a long time customer of Century Ford. They treat you like family. I love both my cars that I've purchased there and the service that they provide. Highly recommend