Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone St Barnabas Road in Marlow Heights, MD is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Marlow Heights, MD or call us at (301) 316-1993.
Whoever answering the phones is terrible with customer service
They put you on hold 10 times and when they answer they have no clue on how to talk to a customer
Will definitely report them to management and the district manager so these guys proper training
KK
Kash
Apr 15, 2026
2.0
I’m from out of town. Came to get freon for my AC. Rich was very kind, the manager with the glasses and hat … I would give 0/10 for customer service. He was rude, didn’t want rich to help me and didn’t give any recommendations on where I could go to get the Freon in. Rich was able to recommend me somewhere. I will make sure to go when there’s another manager on shift. I’m not sure what his name was.. don’t care to know it either.
PM
Princess Mocha
Mar 31, 2026
1.0
I've purchased headlight bulbs from AutoZone COUNTLESS times, this is the only location where the techs have declined to assist. The store was empty at the time.
DS
Dysteni Shepperson
Mar 24, 2026
5.0
Alexis was amazing ! I came in not having all the information for the part I needed and she helped me out ! She even called stores to help me get the part I needed (even though it was wrong because I didn’t know the year of my car 😂 not her fault) she was nice, funny , attentive, and patient! Thank you so much Alexis ! If I need anything I’m coming back for you !
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