At Total Recon Auto Center in Laurel, MD, we are proud to be a Tesla Certified Collision Center, delivering unmatched service, quality, and efficiency. Our mission is to restore your vehicle to its pre-loss condition while meeting all OEM specifications.
We work with all insurance providers and have developed a streamlined repair process designed to reduce stress and get you back on the road quickly. To enhance your experience, we even offer Tesla rental vehicles while your car is being serviced—because your convenience and satisfaction are always our top priority.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.