Enterprise Rent-A-Car

Reviews

• LR

  Lauren Roberts

  May 9, 2026
  5.0
  I’ve been an Enterprise customer for over 20 years. This lastest experience in Laurel, MD was top tier! The online check-in really expedited the process.
• CO

  Colin “Omonice”

  May 9, 2026
  5.0
  The process was fast, no delay. The staff were very professional, helpful and efficient. The car was in great condition.
• GG

  Gi Griffin

  May 6, 2026
  5.0
  I recently had to rent a vehicle from Enterprise Rent-A-Car following an auto collision, and I truly cannot say enough positive things about my experience. From the moment I arrived, the entire staff was professional, friendly, and incredibly helpful during what can already be a stressful situation. Brinae, the manager, went above and beyond to make sure everything was handled smoothly. There was a small issue involving the insurance process, and she resolved it quickly, professionally, and without making me feel stressed or inconvenienced. Her communication and customer service were exceptional, and it was clear she genuinely cared about making sure I had a positive experience. I also want to recognize the associate who assisted me during the return process/check-out. They were efficient, courteous, and made the return process simple and seamless. Overall, the entire team created an experience that felt organized, welcoming, and customer-focused from beginning to end. I truly appreciated the professionalism and kindness shown by everyone there. I would absolutely recommend this Enterprise location to anyone needing a rental vehicle, especially during a difficult time after an accident. Thank you all again for the outstanding service!
• KM

  Kabelo Mashumba

  May 4, 2026
  5.0
  Absolute customer service. Good clean cars. I like that, they called in advance to let me know, that i may have to wait a little longer that usual. But still 👌🏿✌🏿 Kareem! 👊🏾 👊🏾 Thank you much brother!
• VC

  Valerie Coleman

  May 3, 2026
  5.0
  Kareem was the agent I worked with when picking up my rental vehicle. Very professional, friendly, and was thorough in walking me through the contract and the condition of the car. He was also the agent I worked with when I returned the vehicle. Only challenge was they were understaffed that day and did not have anyone available to take me back home after I dropped off the car. So I took an Uber. Otherwise, great office staff and I would definitely recommend this location for anyone renting a car from Enterprise.

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