Enterprise Rent-A-Car

Reviews

• JM

  Joyce Mighty

  Aug 22, 2026
  5.0
  Great experience, didnt ta k e long at all, great car and the rep was awesome
• KF

  Kalifa Fletcher

  Aug 16, 2026
  5.0
  I’ve rented from this Enterprise location multiple times over the past summer, and every visit has been a genuinely great experience. Jonathan and the rest of the team consistently go above and beyond — everyone is treated with the same level of respect and attentiveness, whether or not you already have a reservation in hand. Before each rental, I’ve received a call ahead of time to make sure I had everything I needed and to check whether I required pickup or drop-off assistance. That kind of proactive service makes a real difference. On my most recent visit, I saw Jonathan training a new team member, Royce, and it gave me real confidence that this location’s excellent customer service will continue no matter who’s working. Highly recommend this team!
• BJ

  Bobby Johnson

  Aug 13, 2026
  4.0
  Rented to us with a dead inspection sticker
• AS

  AK Sadat

  Aug 3, 2026
  3.0
  I will not choose Enterprise again because they don’t provide rental cars promptly. Even if you have a reservation, there’s no guarantee you’ll get a car. I had three separate reservations, and each time they told me they didn’t have any cars available. It seemed like they had cars, but they didn’t want to rent one to me. On top of that, the car they finally gave me had several mechanical issues that only became noticeable while I was driving. I had to take the car back and show them the problems. Overall, it was a very frustrating and disappointing experience, and I would not recommend Enterprise based on my experience.
• LA

  Leslie Allen

  Jul 20, 2026
  5.0
  I had an exceptional experience with Enterprise rental at the New Carrollton MD location. From Kamari who gently urged me to get additional insurance because my deductible is pretty steep, to Xavier who kindly asked me to check the car at my convenience for another renter's item - which i found, to Jonathan who almost applauded me for brining the item back, along with an additional item left in the car. They all are very good at what they do and I would not have had such a seamless experience without their patience, knowledge and determination to keep me moving. The big finish - I was able to leave the rental at the repair shop when my car was ready. Many thanks, Team New Carrollton. Nice job!

Frequently Asked Questions About Enterprise Rent-A-Car