Enterprise Rent-A-Car

Reviews

• EK

  Empress Keta

  Apr 29, 2026
  5.0
  I had an outstanding experience with the Enterprise Rental Car team in Lanham-Seabrook, MD, and felt compelled to share just how exceptional this branch truly is. Awa Fall’s leadership is nothing short of remarkable. She manages multiple clients, tasks, and team members with a level of grace, integrity, and strong ethics that immediately stands out. Even when resources were limited, she took the time to actively listen to clients and work toward meaningful resolutions—never making anyone feel overlooked or undervalued. That kind of leadership is rare. THANK YOU AWA! What impressed me most is how clearly her leadership is reflected in the entire team. Aaron and Phillip exemplify professionalism and business acumen, consistently treating every client with genuine respect and care. It’s evident that this is a cohesive, well-led team that takes pride in what they do. I sincerely appreciate the other team members as well. Even when faced with challenges, the entire staff rose to the occasion with humility, composure, and a commitment to excellence. That level of consistency and professionalism is not something you see every day. I strongly recommend this Enterprise location and encourage corporate leadership to recognize this branch for its exceptional service and outstanding leadership. They truly set the standard.
• CE

  Chikwendu Ezegbunam

  Apr 14, 2026
  5.0
  Great service and will definitely use again.
• PS

  Patrick Serra

  Apr 8, 2026
  5.0
  The personal touch offered by the agents at the Lanham office was exceptional. I would definitely use them again.
• TM

  Tia Marshall

  Apr 3, 2026
  5.0
  This morning I came to get a rental car and I want to say from the time I walked through the door everyone was really nice they greeted me and their attitudes was very pleasant. I worked with Philip he checked me in I loved his customer service he was very nice he went through everything from the insurance policy and he didn't rush me. I ended with Aaron who checked me out with showing me the car with no rush and making me feel safe before my travel. My appointment was at 10:00 and I got there actually an hour early then planned I didn't have to wait my car was available everything went smoothly and I was out by 9:30. I just wanted to update my review. The day I returned my car a wonderful young lady by the Awa Phil was very helpful. When I went to return the car and the young man was checking me out he had told me my refund was less than I was recently told. So he went to her and she had no problem helping and making the necessary changes. She explained what happened and apologized. They have a great team there.
• AB

  Al Brown

  Mar 27, 2026
  5.0
  The customer service was great, no hassles, or delays everything went just like clock work phone notifications reminder right on time, you know that's a good thing when someone one else takes in to account that your time is of value also, and making sure that your accommodations were met in the vehicle that you may be or have selected, Big Shout Out to Lanham Enterprise 👍 and once again thank you Mr.Aaron Mcgriff and the rest of the staff, I was impressed by how well they worked together in unity to assist customers such as myself, keep up the good work. God bless 🙏

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