Valvoline Instant Oil Change

Reviews

• CY

  Catherine Yates

  4 days ago
  5.0
  Always get fast, reliable service here with no causes for concern - never spoken down to or pressured into buying anything, and even though I definitely neglect my car more than I should, nobody at this Valvoline has ever tried to lecture me or make me feel dumb. The guys who work here are awesome and respectful. We never go anywhere else for an oil change and never will.
• PO

  Patricia OBrien

  Oct 16, 2026
  1.0
  My previous oil change the service representative said they were going to just top off my oil. I notice my car was struggling when I accelerated within the last week and I knew it was time to get my oil changed again after driving for 3000 miles. When they checked my oil today they said I had no oil in my car. While I like the convenience of a drive thru oil change, the cost is too high to have this kind of error to occur. I will have to take the car to my mechanic to make sure no damage was done to the vehicle and unfortunately, Valvoline will not be getting any future business from me.
• JP

  Jazz Pakz

  Oct 12, 2026
  5.0
  Since i started coming here iv never been to a regular oil change place. Wondering why i didn't do this all these years. They are quick, convenient, reasonable and courteous. Love the people working here, customer service is top notch, they are so polite and kind. They explain everything thats done and whats needed in detail but absolutely no pressure to get anything done, which they say upfront. I would recommend this place for oil changes 100% especially if you are on a time crunch, u sit in ur car the entire time and its done in 10-15 mins. Also, there is always a coupon in the mail or email, which saves me $15 always. 10/10 in all aspects. Wont ever go back to instore oil changes.
• SN

  Steve Naroff

  Oct 11, 2026
  1.0
  Yesterday, I had the worst oil change experience ever (and I'm 65 and have owned a boatload of cars). All the folks were nice enough...no problem with bad attitude. My problem is negligence & incompetence. Here are some details: When I got home and checked the dipstick, it indicated the pan was overfilled (which GM strictly warns against). When I looked underneath the vehicle, the oil filter was dripping oil (see photo). Note that I shouldn't be able to "see" the oil filter, since my 2025 Buick Enclave has an oil filter cover panel (WHICH WAS NOT PUT BACK ON THE VEHICLE). Since the invoice has my cell number, why didn't the manager call me to tell me they forgot to reinstall the oil filter cover panel? When I returned to the service center (3 hours after the oil change @ 8:25am), they "found" my cover panel, but couldn't find the screws to secure it (and start hunting around for random screws). Fortunately, Jiovani returned from lunch and found the screws he neglected to put back (along with the panel). If he left for the day, this would have even been worse. Darnell (the manager on duty) was nice enough and vacuumed out the excess oil (and checked the dipstick level). Looked fine. Today, the dipstick level is much lower, indicating a leak or settling. In any event, I checked the dipstick this morning and it isn't at the "full" level (which it should be, since the "service" was done yesterday). This is a pristine, low mileage new car with no prior issues. Almost forgot...they also messed up the tire pressures AND forgot to put back one of the tire pressure caps (photo attached). I know the cap wasn't missing prior to this service...I filled the tires for a trip the Pittsburgh and all the caps were in tact. I'd appreciate a call from the service center owner so we can discuss how to proceed. This service was simply abysmal. NOTE: Of my 13 Google reviews, this is the first negative review. This service was beyond bad and the owner of this place needs to be aware of what I went through. Not cool.
• CM

  C M

  Oct 4, 2026
  1.0
  Visited twice in three days, great experience and service until my second visit there. I came in very calmly to ask about an issue with the lights they replaced for me. The person I spoke to said he would tell a manager, and the manager, a skinny Caucasian man with glasses and tattoos, was very rude and dismissive, handling a minor follow-up visit very very poorly. As soon as he comes to me, the first thing he says is “there’s google search, there’s YouTube” etc and basically told me it was my problem. I hate doing this but this was very poorly handled and upsetting, and he needs to learn to “manage” returning customers a lot better, because I’m definitely not coming back here to do battery replacement I was planning to next month.