AutoZone Auto Parts

Reviews

• CK

  Chrissy Kirk

  May 4, 2026
  5.0
  We had a great experience with Michael. He entertained my kids while changing our battery and was very quick to fix the problem when the first battery didn’t work. Highly recommend. Thanks!
• HM

  Hommie May

  Jul 26, 2023
  5.0
  I needed the whole distributor They had it in stock.
• JK

  Jordan K

  Jan 28, 2021
  2.0
  I purchased a wheel bearing hub from this location earlier this week. After installing the new bearing and taking my car for a test drive, I found out that the bearing I purchased was faulty. I also had a mechanic inspect the install and the part, and he agreed that the bearing was faulty and that I needed a new one. Being that I purchased the bearing only a few days ago, I called about the warranty to see if it would be honored and what was needed for said warranty to exchange the bearing. I was questioned on the phone about how the bearing was installed, which tools were used, and if I had used AutoZone’s tools when replacing the bearing. It was quite rude and accusatory as if I didn’t know what I was doing. The gentleman eventually said that I could exchange the bearing if I brought my receipt in. I brought the bearing in later that afternoon and was helped by a very nice younger gentleman. He was extremely friendly and helpful when trying to get everything sorted out. He did inspect the bearing I brought in and said he heard a clicking sound which definitely shouldn’t be happening. While this gentleman was in the back looking for the new bearing, two older gentlemen walked over to question me and inspect the bearing. I’m assuming one of these gentlemen was the manager and the other was an employee. Anyway, while the oldest gentleman was inspecting the part, he was accusatory and rude asking me how I replaced the bearing, which tools I used, what all had to be done to replace the bearing, etc. I told him I didn’t know there would be a litmus test for trying to exchange a part using a valid warranty for an item I purchased only a few days ago. The other employee also questioned me and implied that I was wrong in needing a new bearing if the problem persisted even after having a mechanic look at it. The same gentleman also questioned me about what I did and what work was performed even asking me if I knew the torque specs for the work that was done. Both of these gentlemen said that the bearing I brought in for exchange looked fine and didn’t make any noise completely contradicting what the younger employee said. The younger employee even reiterated what he said earlier regarding the noise he heard, but was told by the other gentlemen that they didn’t hear anything. Luckily, the younger gentleman assisted me with the exchange at this point. Overall, I would not recommend this AutoZone location after my experience today. I didn’t expect to have to pass a litmus test to honor a warranty on a faulty part that was purchased. The only reason that I did not rate my experience with one star is due to the customer service provided by the younger gentleman who was courteous and helpful.
• ML

  Martin Lookingbill

  Mar 13, 2019
  5.0
  Shop here all the time love it

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