Enterprise Rent-A-Car

Reviews

• DR

  Dawn Rhodes

  1 day ago
  1.0
  READ Gave me a car whose tags expired and I didn’t notice. now I’m driving around on expired tags and I can’t get them to answer the phone
• AG

  Andy Gervase

  Oct 6, 2026
  5.0
  The staff at this location acted with expediency and urgency. They were very friendly and eager to get me along my way. I will make Enterprise Rent-A-Car a priority in my rental considerations.
• FH

  Francis “Black Link” Hamilton

  Sep 11, 2026
  5.0
  These guys are amazing! They provide everything detailed and fast. Super friendly and helpful! Wesley has been super helpful and very kind to me. Highly recommend this place! 10⭐️
• PP

  Priyanshu

  Aug 27, 2026
  1.0
  I called Enterprise because I was unable to pick up the rental car at the originally scheduled time. The customer service representative informed me that I could pick up a vehicle from any Enterprise location, as vehicles were available. I specifically asked about the Glen Burnie location because it was more convenient for me, and I was assured that a vehicle was available there. However, when I arrived at the Glen Burnie location, I was told that they did not have any vehicles available. I explained that I had specifically confirmed availability with Enterprise customer service before making the trip. The employees at the location told me that customer service routinely tells customers that vehicles are available even when that may not actually be the case. I expressed my concern that this essentially meant I had been lied by Enterprise. I then called Enterprise customer service again while I was still at the location to try to understand what had happened and resolve the situation. I waited for approximately five minutes trying to reach someone while the location was preparing to close. At that point, one of the employees suddenly approached me and said that they did, in fact, have a vehicle available. I was ultimately provided with a black Nissan Versa, which also had a broken glovebox. Overall, the experience was extremely frustrating. I had specifically called ahead to confirm availability to avoid this exact situation, only to be told upon arrival that no vehicles were available and then, after waiting and attempting to contact customer service again, that a vehicle was available after all.
• SK

  Stepan Koroza

  Jul 31, 2026
  5.0
  Peter Russell made my experience with Enterprise seamless. He was professional, knowledgeable, and committed to ensuring I had a high-quality vehicle while my car was being repaired. He made the entire process quick and stress-free. I highly recommend Peter and Enterprise to anyone looking for competitive prices, outstanding customer service, and efficient, hassle-free rental experience.

Frequently Asked Questions About Enterprise Rent-A-Car