City Imports Ltd.

Reviews

• NS

  Nicholas Stamper

  May 1, 2026
  1.0
  As far as experiences with mechanics go, this recent one is the worst in my memory as a car owner. The head mechanic Brad called ensured me he would call before doing any work on my car , but proceeded to do "1200 dollars " worth of work without providing a quote beforehand or explaining what work was to be done. He also refused to work on the main issue on my car's sidemarker because it was "too expensive" . Apparently this shop just does whatever work they feel like for whatever price they decide, and refuses to do other work because they assume its too expensive . He also refused to quote me a price until after he did all the work though I asked multiple times on the phone. I know they were trying to rip me off because they quickly lowered the price by about 800 dollars in 5 minutes when I stood my ground and refused to pay. I showed the receipt to another mechanic , and did independent research to find the work completed should have still been a couple hundred dollars cheaper even AFTER he lowered the price by 800 dollars. The worst part?? He complained as if I wanted him to work for free while he was blatantly trying to rip me off for 1000 dollars in front of my face. Choose your targets better next time Brad. I know lots of people with nice cars in your area. For someone who was supposed to be my families mechanic we will be taking our fleet of bmws and mercedes elsewhere.
• DT

  dArrick Tolliver

  Nov 25, 2025
  5.0
  I just read the reviews and I am fully aware, not everyone will be satisfied. That being said... I have been coming here and referring friends, family, customers and strangers since 2002. I have never had an unpleasant experience. Brad has ALWAYS been fair and upstanding and delivers the work in a timely manner. I have recommended this place for almost 25 years. I will continue to refer City Imports for years to come! Thanks Brad!
• BT

  balet toure

  Jul 6, 2021
  4.0
  Spent less time and happy with the services
• NG

  Nathan Gadberry

  Jun 15, 2020
  5.0
  I used this shop a few weeks ago to get the compression bags on our Mercedes-Benz GL 450 done. They did a great job and got us in and out quickly. Everyone at the shop was so nice! I definitely recommend this place.
• AL

  Arthur Landry

  Jan 19, 2018
  5.0
  Very prompt and efficient. Called me with the estimate and charged me what they said. No ads ons

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